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ForwardMaking Work Enjoyable Through Building Positive Relationships
This education is expected to have a meaningful positive impact on the interpersonal dynamics of the healthcare team. As discharge planners gain confidence and strengthen their communication and relationship-building skills, they will engage more effectively and collaboratively with team members across disciplines. Improved confidence will enable discharge planners to more actively participate in and lead multidisciplinary rounds, fostering open dialogue, mutual respect, and shared decision-making. Their ability to build trust and establish positive working relationships will enhance team cohesion and reduce communication barriers. As a result, the healthcare team will experience more productive interactions, clearer communication, and stronger collaboration. This improved team environment supports more coordinated care planning, reduces misunderstandings, and ultimately contributes to better efficiency and higher-quality, patient-centered care.
Target Audience
Nurse
Social Worker
Discharge Planning Professionals
Learning Objectives
Identify the benefits of building positive workplace relationships.
List elements for developing workplace relationships.
Create a plan for relationship building with co-workers and colleagues and community resources.
This education is expected to have a meaningful positive impact on the interpersonal dynamics of the healthcare team. As discharge planners gain confidence and strengthen their communication and relationship-building skills, they will engage more effectively and collaboratively with team members across disciplines. Improved confidence will enable discharge planners to more actively participate in and lead multidisciplinary rounds, fostering open dialogue, mutual respect, and shared decision-making. Their ability to build trust and establish positive working relationships will enhance team cohesion and reduce communication barriers. As a result, the healthcare team will experience more productive interactions, clearer communication, and stronger collaboration. This improved team environment supports more coordinated care planning, reduces misunderstandings, and ultimately contributes to better efficiency and higher-quality, patient-centered care.
Sandra Marsh-Mcclain
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credits.
Social Work (ASWB)
This program is offered for 1.0 hours of social work continuing education.
Nursing (ANCC)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hours.
Other Healthcare Professionals:
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 1.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 1.00 ASWB
- 1.00 Attendance