MI Skills Building: Empathy & Unconditional Positive Regard

Pittsburgh, PA US
May 17, 2022

This Motivational Interviewing (MI) skills building will support staff in their ability to tap into empathy and use unconditional positive regard. Through interactive discussion and practice, staff will leave the session with necessary skills to positively impact health behavior change enabling them to best support UPMC Health Plan members with care and compassion.

Target Audience

RNs / SW / Health Coaches / Dieticians

Learning Objectives

1.  Describe empathy and compare it other ‘helpership’ skills

  2.  Recall how to tap into an ‘inner empathy power’

  3.  Apply motivational interviewing skills to identify and cultivate empathy and positive regard

 

 

Course summary
Available credit: 
  • 1.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.50 ASWB
  • 1.50 Attendance
Course opens: 
04/15/2022
Course expires: 
06/17/2022
Event starts: 
05/17/2022 - 1:00pm EDT
Event ends: 
05/17/2022 - 2:30pm EDT
Add to calendar: 

Program begins at 1:00pm  and adjourns at  2:30pm Total Education Time:   1.5 Hours

Time

Content

Presenter

1pm-1:30pm

Define and describe empathy and compare it to other ‘helpership’ skills

Amanda Gabarda, EdD, MS, NBCHWC

Michael Connell, MS

Renee Greenwald, MS, NBCHWC

1:30pm-2pm

Describe ‘inner empathy power’ and discuss how to best use this skill when working with members

Amanda Gabarda, EdD, MS, NBCHWC

Michael Connell, MS

Renee Greenwald, MS, NBCHWC

2pm-2:30pm

Use of case study and discussion to identify and cultivate empathy and positive regard with the use of motivational interviewing skills

Amanda Gabarda, EdD, MS, NBCHWC

Michael Connell, MS

Renee Greenwald, MS, NBCHWC

UPMC Health Plan
600 Grant Street
Pittsburgh, PA 15219
United States
Amanda Gabarda, EdD, MPH, MS
UPMC Health Plan, Sr. Director of Clinical Training  and Education
Dr. Gabarda is the Sr. Director of Clinical Training & Development at UPMC Health Plan where is responsible for the creation, implementation, monitoring, and evaluation of training and skill development of lifestyle health coaches and care managers. She has a Bachelor of Science and Master of Science in Exercise Science from Slippery Rock University, a Master of Public Health from Walden University, and a Doctor of Education in Health and Physical Activity from the University of Pittsburgh.  Ms. Gabarda is a certified facilitator of the Community Action Poverty Simulation, National Board-Certified Health & Wellness Coach and a Certified Health Education Specialist, with over 10 years’ experience in health coaching. 
 
Michael J. Connell, MS
UPMC Health Plan Clinical Engagement Coordinator
Physiology and a bachelor’s degree in Psychology from the University of Pittsburgh. Mr. Connell was a Health Coach at the UPMC Health Plan for six years where he had extensive experience coaching members to adopt healthy behaviors, including smoking cessation, physical activity, nutrition, stress management, and weight management. Mr. Connell was responsible for training the engagement and coaching skills of the lifestyle health coach team from 2010 to 2015. Mr. Connell is currently responsible for improving the engagement and Motivational Interviewing skills for clinical staff at the UPMC Health Plan, including RNs, Health Coaches, and Case Managers.
 
Renee Greenwald, MS, NBCHWC
UPMC Health Plan Clinical Engagement Coordinator
Renee Greenwald is a Quality Assurance Coordinator at UPMC Health Plan where she is responsible for training, empowering, and the skill development of health coaches and care managers.   She has a bachelor’s in Exercise Science from Slippery Rock University and a master’s in Exercise Science and Health Promotion, specializing in wellness and fitness and wellness coaching from California University of Pennsylvania.  Renee is a Nationally Board-Certified Health and Wellness Coach with about 5 years’ experience in health coaching.
 
 

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

CCM CE will be provided:  1.5 CE  - CCM COA will be sent via email from UPMC Health Plan nurse planner

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.5 continuing education credits

Available Credit

  • 1.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.50 ASWB
  • 1.50 Attendance
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