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ForwardMI Skills Building: Person-Centered Strategies for Working with Ambivalent Members
Ambivalence is when a client feels two ways about a change; they see a reason to change and a reasons not to. This session will dive into the benefits of ambivalence and support clinicians with using effective person-centered strategies to help clients sort through their feelings around behavior change.
Target Audience
ISD Clinical Staff
Learning Objectives
ANCC & Social Work Learning Objectives:
- Identify what ambivalence is and how it can contribute to meaningful behavior change
- Describe person-centered strategies that help clients sort through their own ambivalence
- Apply person-centered skills presented in case study scenarios
Pharm Learning Objectives:
- Assess personal understanding of ambivalence and the impact person-centered strategies can have on eliciting behavioral change
- Apply person-center strategies to case examples to assist patients with sorting through their own ambivalence
Program begins at 9:00am and ends at 10:00am. Total Education Time = 1 Hour(s) | ||
TIME | CONTENT | PRESENTER |
9:00 am – 9:15 am | Identify what ambivalence is and how it can contribute to meaningful behavior change. | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
9:15 am – 9:45 am | Describe person-centered strategies that help clients sort through their own ambivalence. | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
9:45 am – 10:00 am | Apply person-centered skills presented in case study scenarios. | Renee Greenwald, MS, NBC-HWC Indira Stokes, MPH, CHES, NBC-HWC |
Renee Greenwald, MS, NBC-HWC
Renee Greenwald is the Manager of Clinical Training & Quality Assurance at UPMC Health Plan where she is responsible for supporting the Health Coach Academy team with developing the Motivational Interviewing skillset of UPMC Health Plan clinicians through various training and Quality Assurance Review. She has a Bachelor of Science in Exercise Science from Slippery Rock University and a Master of Science in Exercise Science and Health Promotion, specializing in wellness and fitness and wellness coaching from PennWest California. Renee is a member of the Motivational Interviewing Network of Trainers and is a Nationally Board-Certified Health and Wellness Coach with about 5 years of experience in health coaching.
Indira Stokes, MPH, CHES, NBC-HWC
Indira Stokes is a Clinical Engagement Coordinator at UPMC Health Plan where she is responsible for training and skill development of health coaches and care managers. She has a bachelor’s degree in biology and economics and a master's in public health from the University of Pittsburgh. Indira is a Certified Health Education Specialist and a National Board-Certified Health and Wellness Coach. She has been practicing health coaching since 2016.
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics. Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for X CE credit(s).
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1 continuing education credit(s).
CCM CE is not offered with this educational activity.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
NOTE: Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved. This is per Heather Bogdon and Christie Hempfling
Available Credit
- 1.00 ACPE PharmacyThe UPMC Center for Continuing Education in the Health Sciences is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a Provider of continuing pharmacy education.
- 1.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 1.00 ASWB
- 1.00 Attendance