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ForwardPA PQC - Patient Care Communication Sprint -Session #1 – 2026 - JHF
This session will define respectful communication strategies for maternity care and review data that demonstrates the need for improvement. The session will also review tools that PA PQC healthcare teams can use to understand their current condition for patient care communication strategies.
Agenda
11:00 a.m. to 11:10 a.m. – Welcome and Overview of Sprint Series – Jennifer Condel, SCT(ASCP)MT, Senior Program Manager, Perinatal Health, Jewish Healthcare Foundation
11:10 a.m. to 11:30a.m. – Defining Respectful Maternity Care for Families – Karena Moran, PhD, Improvement Optimization Advisor, NEPaPQC, Geisinger Health System
11:30 a.m. to 11:40 a.m. – Understanding Your Current Condition: Planning Phase of QI – Jennifer Condel, SCT(ASCP)MT, Senior Program Manager
11:40 a.m. to 11:55 p.m. – Peer to Peer Discussion – Facilitated by Kristen Brenneman, MSN, RN, RNC-NIC, Women's Health Program Specialist and PA PQC QI Coach, Jewish Healthcare Foundation
11:55 a.m. to 12:00 p.m. – Wrap-up & Next Steps – Lisa Boyd, QI Program Specialist, PA-PQC QI Coach & Data Manager, Jewish Healthcare Foundation
Target Audience
Nurse
Physician
Social Worker
Learning Objectives
• Describe the rationale and goals for the Patient Care Communication Sprint series
• Define respectful communication strategies for familial care
Additional Information
| Attachment | Size |
|---|---|
 Audience Disclosure slides (001).pptx | 459.28 KB |
 Agenda PA PQC Patient Care Comm Sprint_10.14.26.docx | 90.07 KB |
 10.14.26 PCC Sprint Kickoff Virtual Session Presentation.pdf | 1.27 MB |
Course summary
- 1.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 1.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 1.00 ASWB
- 1.00 Attendance
This session will define respectful communication strategies for maternity care and review data that demonstrates the need for improvement. The session will also review tools that PA PQC healthcare teams can use to understand their current condition for patient care communication strategies.
Agenda
11:00 a.m. to 11:10 a.m. – Welcome and Overview of Sprint Series – Jennifer Condel, SCT(ASCP)MT, Senior Program Manager, Perinatal Health, Jewish Healthcare Foundation
11:10 a.m. to 11:30a.m. – Defining Respectful Maternity Care for Families – Karena Moran, PhD, Improvement Optimization Advisor, NEPaPQC, Geisinger Health System
11:30 a.m. to 11:40 a.m. – Understanding Your Current Condition: Planning Phase of QI – Jennifer Condel, SCT(ASCP)MT, Senior Program Manager
11:40 a.m. to 11:55 p.m. – Peer to Peer Discussion – Facilitated by Kristen Brenneman, MSN, RN, RNC-NIC, Women's Health Program Specialist and PA PQC QI Coach, Jewish Healthcare Foundation
11:55 a.m. to 12:00 p.m. – Wrap-up & Next Steps – Lisa Boyd, QI Program Specialist, PA-PQC QI Coach & Data Manager, Jewish Healthcare Foundation
Jennifer Condel, SCT(ASCP)MT, Senior Program Manager, Perinatal Health, Jewish Healthcare Foundation
Karena Moran, PhD, Improvement Optimization Advisor, NEPaPQC, Geisinger Health System
Kristen Brenneman, MSN, RN, RNC-NIC, Women's Health Program Specialist and PA PQC QI Coach, Jewish Healthcare Foundation
Lisa Boyd, QI Program Specialist, PA-PQC QI Coach & Data Manager, Jewish Healthcare Foundation
In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credits.
Physician (CME) The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hours.
Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 1.0 contact hours.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 1.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 1.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 1.00 ASWB
- 1.00 Attendance