COE Introduction to POLAR*S: A Tool for Building Rapport
Draft Agenda
- 10:00 a.m. to 10:05 p.m. – Welcome and Introduction – Robert Ferguson, MPH, Chief Policy Officer, Jewish Healthcare Foundation
- 10:05 a.m. to 11:45 a.m. – Introduction to POLAR*S: A Tool for Building Rapport – Whitney I. Menarcheck, LPC, NCC, Senior Clinical Quality Improvement Specialist, Program Evaluation and Research Unit (PERU)
- Defining POLAR*S, opportunities for use, and effectiveness for building rapport.
- Interactive participant role-play – case scenarios applicable to the COE setting (4 scenarios).
- 11:45 a.m. to 11:55 a.m. – Q&A
- 11:55 a.m. to 12:00 p.m. – Wrap-Up & Next Steps – Pauline Taylor, CQIA, Program Specialist, Jewish Healthcare Foundation
Target Audience
Nurse
Physician
Social Worker
Learning Objectives
• Identify the components of POLAR*S.
• Understand the difference between POLAR*S and Motivational Interviewing.
• Identify opportunities for POLAR*S in your work.
• Learn how to effectively utilize POLAR*S to build rapport with clients
Draft Agenda
- 10:00 a.m. to 10:05 p.m. – Welcome and Introduction – Robert Ferguson, MPH, Chief Policy Officer, Jewish Healthcare Foundation
- 10:05 a.m. to 11:45 a.m. – Introduction to POLAR*S: A Tool for Building Rapport – Whitney I. Menarcheck, LPC, NCC, Senior Clinical Quality Improvement Specialist, Program Evaluation and Research Unit (PERU)
- Defining POLAR*S, opportunities for use, and effectiveness for building rapport.
- Interactive participant role-play – case scenarios applicable to the COE setting (4 scenarios).
- 11:45 a.m. to 11:55 a.m. – Q&A
- 11:55 a.m. to 12:00 p.m. – Wrap-Up & Next Steps – Pauline Taylor, CQIA, Program Specialist, Jewish Healthcare Foundation
Robert Ferguson, MPH, Chief Policy Officer, Jewish Healthcare Foundation
Whitney I. Menarcheck, LPC, NCC, Senior Clinical Quality Improvement Specialist, Program Evaluation and Research Unit (PERU)
Pauline Taylor, CQIA, Program Specialist, Jewish Healthcare Foundation
In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2.0 continuing education credits.
Available Credit
- 2.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.00 ASWB
- 2.00 Attendance