Safety - UPMC Health Plan

At any given time, your Participant or their care giver may be experiencing stress and may not respond in a positive manner. In this module, you’ll learn how to identify factors that may precipitate a crisis and use de-escalation techniques to prevent a situation from escalating. You will also learn how to respond in a calm, professional manner when a crisis cannot be prevented.

Learning Objectives

After completing this course you will be able to:

  • Discuss strategies on how to stay safe during different parts of the visit.  Everything from before you leave the house, to after you leave the visit.
  • Discuss the common safety risks you may face in your role.
  • Know what to do in case of bad weather or other disasters.
  • Describe how to respond when you encounter a safety risk.
  • Discuss when and how to develop a safety plan with your supervisor.
Course summary
Available credit: 
  • 0.00 Attendance
Course opens: 
04/11/2021
Course expires: 
04/11/2024
Part of: 
Community Health Choices Onboarding
UPMC Health Plan
United States

This training is not accredited.

Available Credit

  • 0.00 Attendance
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