Person-centered Approach for Conversations About Gaps in Care and Preventive Screenings

Pittsburgh, PA US
March 8, 2022

This Motivational Interviewing skills building will support staff with a model for speaking to members and patients about HEDIS measures, specifically preventive screenings and closing gaps in care. Learners will review core Motivational Interviewing concepts like supporting autonomy, evoking change talk, using Elicit – Provide – Elicit and menu of options. Learners will then review case studies and practice using common case scenarios in their setting with practice and application.

Target Audience

RNs / Social Workers / Health Coaches

Learning Objectives

1.             Recall a person-centered approach for discussing gaps in care and preventive care in clinical conversations 

2.             Identify and demonstrate strategies and opportunities to use person-centered approaches

3.             Demonstrate best practices for incorporating using skills for discussing gaps in care into clinical conversations              

 

Course summary
Available credit: 
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
Course opens: 
12/20/2021
Course expires: 
04/08/2022
Event starts: 
03/08/2022 - 1:30pm EST
Event ends: 
03/08/2022 - 3:30pm EST

Program begins at 1:30pm   and adjourns at 3:30pmTotal Education Time:  2 hours

Time

Content

Presenter

1:30pm-2:30pm

Recall a person-centered approach for discussing gaps in care and preventive care in clinical conversations 

Renee Greenwald, MS, NBCHWC

 Mike Connell, MS

 

2:30pm-3:00pm

Identify and demonstrate strategies and opportunities to use person-centered approaches

Renee Greenwald, MS, NBCHWC

 Mike Connell, MS

 

3:00pm-3:30pm

Demonstrate best practices for incorporating using skills for discussing gaps in care into clinical conversations              

Renee Greenwald, MS, NBCHWC

Mike Connell, MS

 

UPMC Health Plan
600 Grant Street
Pittsburgh, PA 15219
United States
Renee Greenwald, MS, NBCHWC
UPMC Health Plan : Health Coach QA & Training Coordinator 

Renee Greenwald is a Quality Assurance Coordinator at UPMC Health Plan where she is responsible for training, empowering, and the skill development of health coaches and care managers.   She has a bachelor’s in Exercise Science from Slippery Rock University and a master’s in Exercise Science and Health Promotion, specializing in wellness and fitness and wellness coaching from California University of Pennsylvania.  Renee is a Nationally Board-Certified Health and Wellness Coach with about 5 years’ experience in health coaching.

Mike Connell, MS
UPMC Health Plan Clinical Engagement Coordinator
 
Mr Connell is the Clinical Engagement Coordinator for UPMC Health Plan’s Clinical Education Team. Mr. Connell has a master’s degree in Exercise Physiology and a bachelor’s degree in Psychology from the University of Pittsburgh. Mr. Connell was a Health Coach at the UPMC Health Plan for six years where he had extensive experience coaching members to adopt healthy behaviors, including smoking cessation, physical activity, nutrition, stress management, and weight management. Mr. Connell was responsible for training the engagement and coaching skills of the lifestyle health coach team from 2010 to 2015. Mr. Connell is currently responsible for improving the engagement and Motivational Interviewing skills for clinical staff at the UPMC Health Plan, including RNs, Health Coaches, and Case Managers.

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

CCM CE will be provided:  2 CE  - CCM COA will be sent via email from UPMC Health Plan nurse planner

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2 continuing education credits

Available Credit

  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
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