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ForwardPerson-Centered Approach for Conversations to Gaps in Care and Preventative Screenings
This session will focus on well-described methods designed to accomplish patient-centered care in the context of situations where medical evidence supports specific behavior changes, and the most appropriate action is dependent on the patient’s preferences. Case scenarios will be reviewed with practice and opportunity for feedback.
Target Audience
ISD Clinical Staff
Learning Objectives
ANCC / SW / EMT / Paramedic:
- Recall a person-centered approach for discussing gaps in care and preventive care in clinical conversations
- Identify and demonstrate strategies and opportunities to use person-centered approaches
- Demonstrate best practices for incorporating using skills for discussing gaps in care into clinical conversations
Pharmacy:
- Reflect on individual ability to implement conversations around gaps in care and preventative care into clinical sessions.
- Learn about patient-centered strategies to implement discussions around gaps in care and preventative care
Program begins at 9:00am and ends at 11:00am. Total Education Time = 2 Hour(s) | ||
TIME | CONTENT | PRESENTER |
9:00-10:00 am | Recall a person-centered approach for discussing gaps in care and preventive care in clinical conversations | Michael J. Connell MS Indira Stokes, MPH, CHES, NBC-HWC |
10:00-10:30 am | Identify and demonstrate strategies and opportunities to use person-centered approaches | Michael J. Connell MS Indira Stokes, MPH, CHES, NBC-HWC |
10:30-11:00 am | Demonstrate best practices for incorporating using skills for discussing gaps in care into clinical conversations | Michael J. Connell MS Indira Stokes, MPH, CHES, NBC-HWC |
Michael J. Connell, MS
Mr. Connell is the Clinical Engagement Coordinator for UPMC Health Plan’s Clinical Education Team. Mr. Connell has a master’s degree in Exercise Physiology and a bachelor’s degree in Psychology from the University of Pittsburgh. Mr. Connell was a Health Coach at the UPMC Health Plan for six years where he had extensive experience coaching members to adopt healthy behaviors, including smoking cessation, physical activity, nutrition, stress management, and weight management. Mr. Connell was responsible for training the engagement and coaching skills of the lifestyle health coach team from 2010 to 2015. Mr. Connell is currently responsible for improving the engagement and Motivational Interviewing skills of clinical staff at the UPMC Health Plan, including RNs, Health Coaches, and Case Managers.
Indira Stokes, MPH, CHES, NBC-HWC
Indira is a Clinical Engagement Coordinator at UPMC Health Plan where she is responsible for training and skill development of health coaches and care managers. She has a bachelor’s degree in biology and economics and a master's in public health from the University of Pittsburgh. Indira is a Certified Health Education Specialist and a National Board-Certified Health and Wellness Coach. She has about 5 years of experience with health coaching.
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
CCM CE will be provided: 2 CE - CCM COA will be sent via email from UPMC Health Plan nurse planner approximately 6-8 weeks following the live date of the course.
This activity is eligible for endorsed credit for UPMC Health Plan EMTs and Paramedics. Complete ETHOS course work, obtain the attendance certificate, and submit to EMS governing body for 2 CE credit(s).
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2 continuing education credit(s).
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
NOTE: Paramedic/EMT CE is approved for any activity in which ANCC (nursing CE) is approved. This is per Heather Bogdon and Christie Hempfling
Available Credit
- 2.00 ACPE PharmacyThe UPMC Center for Continuing Education in the Health Sciences is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a Provider of continuing pharmacy education.
- 2.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.00 ASWB
- 2.00 Attendance