PCMH Lehigh Capital PA Learning Session 11.17.21
These sessions will focus on workforce retention and development of the healthcare team, using strategies such as problem-solving, team-based care, self-care methods, supporting management/supervision and trauma informed care. We will also provide coping mechanisms and leadership skills that can be used to aid in supporting staff.
Agenda:
8:30 a.m. to 8:45 a.m. – Welcome & Introductions – Suzanne Cohen, MPH, Senior Director of Population Health, The Health Federation of Philadelphia
8:45 a.m. to 9:30 a.m. – PCMH Report Outs: Addressing Staff Well-being – Facilitated by Laura Line, MS, The Health Federation of Philadelphia
Each PCMH will report out on the following:
- How has COVID impacted your ability to maintain the well-being of your CBCM/PCMH team?
- What are some creative ways your PCMH is responding to this and supporting staff well-being? In your experience, what has been effective and not effective?
9:30 a.m. to 10:25 a.m. – Wellness, Resilience and Burnout Prevention for Providers and Staff –
Facilitators: Carrie Adair, PhD, Assistant Director of Well-being and Research, Duke Center for Healthcare Safety and Quality, Suzanne Daub, LCSW, Principal, Health Management Associates and Susanna Gilbertson, MSW, ACC, Susanna Gilbertson Coaching and Consulting
Breakout into groups to discuss challenges and approaches for fostering wellness and resilience and preventing burnout
10:25 a.m. to 10:30 a.m. – Wrap-Up & Next Steps
Target Audience
Nurse
Physician
Social Worker
Learning Objectives
1. Identify workforce development and retention problems and approaches for addressing them.
2. Explore ways for your PCMH team to implement best practices to retain and support staff and providers.
Additional Information
Attachment | Size |
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Audience Disclosure slides (002).pptx | 459.3 KB |
These sessions will focus on workforce retention and development of the healthcare team, using strategies such as problem-solving, team-based care, self-care methods, supporting management/supervision and trauma informed care. We will also provide coping mechanisms and leadership skills that can be used to aid in supporting staff.
Agenda:
8:30 a.m. to 8:45 a.m. – Welcome & Introductions – Suzanne Cohen, MPH, Senior Director of Population Health, The Health Federation of Philadelphia
8:45 a.m. to 9:30 a.m. – PCMH Report Outs: Addressing Staff Well-being – Facilitated by Laura Line, MS, The Health Federation of Philadelphia
Each PCMH will report out on the following:
- How has COVID impacted your ability to maintain the well-being of your CBCM/PCMH team?
- What are some creative ways your PCMH is responding to this and supporting staff well-being? In your experience, what has been effective and not effective?
9:30 a.m. to 10:25 a.m. – Wellness, Resilience and Burnout Prevention for Providers and Staff –
Facilitators: Carrie Adair, PhD, Assistant Director of Well-being and Research, Duke Center for Healthcare Safety and Quality, Suzanne Daub, LCSW, Principal, Health Management Associates and Susanna Gilbertson, MSW, ACC, Susanna Gilbertson Coaching and Consulting
Breakout into groups to discuss challenges and approaches for fostering wellness and resilience and preventing burnout
10:25 a.m. to 10:30 a.m. – Wrap-Up & Next Steps
Suzanne Cohen, MPH, Senior Director of Population Health, The Health Federation of Philadelphia
Laura Line, MS, The Health Federation of Philadelphia
Carrie Adair, PhD, Assistant Director of Well-being and Research, Duke Center for Healthcare Safety and Quality
Suzanne Daub, LCSW, Principal, Health Management Associates
Susanna Gilbertson, MSW, ACC, Susanna Gilbertson Coaching and Consulting
In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2.0 continuing education credits.
Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.0 contact hours.
Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 2.0 contact hours.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 2.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.00 ASWB
- 2.00 Attendance