PCMH Lehigh Capital PA Learning Session 11.17.21

November 17, 2021

These sessions will focus on workforce retention and development of the healthcare team, using strategies such as problem-solving, team-based care, self-care methods, supporting management/supervision and trauma informed care. We will also provide coping mechanisms and leadership skills that can be used to aid in supporting staff.

 

Agenda:

8:30 a.m. to 8:45 a.m. – Welcome & Introductions – Suzanne Cohen, MPH, Senior Director of Population Health, The Health Federation of Philadelphia

8:45 a.m. to 9:30 a.m. – PCMH Report Outs: Addressing Staff Well-being – Facilitated by Laura Line, MS, The Health Federation of Philadelphia

 Each PCMH will report out on the following:

  • How has COVID impacted your ability to maintain the well-being of your CBCM/PCMH team?
  • What are some creative ways your PCMH is responding to this and supporting staff well-being? In your experience, what has been effective and not effective?

 9:30 a.m. to 10:25 a.m. – Wellness, Resilience and Burnout Prevention for Providers and Staff

Facilitators: Carrie Adair, PhD, Assistant Director of Well-being and Research, Duke Center for Healthcare Safety and Quality, Suzanne Daub, LCSW, Principal, Health Management Associates and Susanna Gilbertson, MSW, ACC, Susanna Gilbertson Coaching and Consulting

Breakout into groups to discuss challenges and approaches for fostering wellness and resilience and preventing burnout

10:25 a.m. to 10:30 a.m. – Wrap-Up & Next Steps

 

Target Audience

Nurse

Physician

Social Worker

Learning Objectives

1. Identify workforce development and retention problems and approaches for addressing them.

2. Explore ways for your PCMH team to implement best practices to retain and support staff and providers.

Additional Information

AttachmentSize
File Audience Disclosure slides (002).pptx459.3 KB
Course summary
Available credit: 
  • 2.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
Course opens: 
11/17/2021
Course expires: 
01/31/2022
Event starts: 
11/17/2021 - 8:30am
Event ends: 
11/17/2021 - 11:00am

These sessions will focus on workforce retention and development of the healthcare team, using strategies such as problem-solving, team-based care, self-care methods, supporting management/supervision and trauma informed care. We will also provide coping mechanisms and leadership skills that can be used to aid in supporting staff.

 

Agenda:

8:30 a.m. to 8:45 a.m. – Welcome & Introductions – Suzanne Cohen, MPH, Senior Director of Population Health, The Health Federation of Philadelphia

8:45 a.m. to 9:30 a.m. – PCMH Report Outs: Addressing Staff Well-being – Facilitated by Laura Line, MS, The Health Federation of Philadelphia

 Each PCMH will report out on the following:

  • How has COVID impacted your ability to maintain the well-being of your CBCM/PCMH team?
  • What are some creative ways your PCMH is responding to this and supporting staff well-being? In your experience, what has been effective and not effective?

 9:30 a.m. to 10:25 a.m. – Wellness, Resilience and Burnout Prevention for Providers and Staff

Facilitators: Carrie Adair, PhD, Assistant Director of Well-being and Research, Duke Center for Healthcare Safety and Quality, Suzanne Daub, LCSW, Principal, Health Management Associates and Susanna Gilbertson, MSW, ACC, Susanna Gilbertson Coaching and Consulting

Breakout into groups to discuss challenges and approaches for fostering wellness and resilience and preventing burnout

10:25 a.m. to 10:30 a.m. – Wrap-Up & Next Steps

Zoom Meeting
Pittsburgh, PA
United States

Suzanne Cohen, MPH, Senior Director of Population Health, The Health Federation of Philadelphia

Laura Line, MS, The Health Federation of Philadelphia

Carrie Adair, PhD, Assistant Director of Well-being and Research, Duke Center for Healthcare Safety and Quality

Suzanne Daub, LCSW, Principal, Health Management Associates 

Susanna Gilbertson, MSW, ACC, Susanna Gilbertson Coaching and Consulting

 

 

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2.0 continuing education credits.

Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.0 contact hours.

Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 2.0 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 2.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
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