PCMH Statewide Webinar: Evidence-Based Strategies to Improve Healthcare Teams' Well-being. October 27, 2021

October 27, 2021

This session will educate the PCMHs on strategies to reduce burnout and improve staff well-being. It will provide information to help individuals and their leadership, to recognize burnout, to predict burnout and turnover and also provide coping techniques that can be used to improve well-being.

 

Agenda:

9:00 a.m. to 9:05 a.m. – Welcome and Introductions – Robert Ferguson, MPH, Chief Policy Officer, Jewish Healthcare Foundation (JHF)

9:05 a.m. to 10:05 a.m. Evidence-Based Strategies to Improve Healthcare Teams’ Well-Being Bryan Sexton, PhD, Director of the Duke Center for Healthcare Safety and Quality

 Dr. Sexton will review the impact of COVID-19 on provider and staff burnet and discuss evidence-based strategies to reduce burnout and improve staff well-being. For example, through the “Web-based Implementation of the Science of Enhancing Resilience” (WISER) program, participants receive daily text messages with links to six well-being modules that cover strategies to reduce burnout (e.g., cultivating gratitude, taking note of awe-inspiring moments throughout the day, and performing acts of kindness) and short practice-based learning activities (see https://www.cpqcc.org/analysis/our-research-priorities/provider-burnout). He will also review the predictors of burnout and turnover and how to provide positive feedback during Leadership WalkRounds (see https://qualitysafety.bmj.com/content/27/4/261) and discuss how this is associated with well-being and a safety culture (see https://www.jointcommissionjournal.com/article/S1553-7250(21)00094-5/fulltext).

10:05 a.m. to 10:25 a.m. – Discussion and Q&A – Facilitated by Carol Frazer, LPC, Practice Transformation Specialist, Pittsburgh Regional Health Initiative (PRHI)

 10:25 a.m. to 10:30 a.m. – Wrap-up and Next Steps – Pauline Taylor, Program Specialist, JHF

 

Target Audience

Nurse

Physician

Social Worker

Learning Objectives

Describe the impact of COVID-19 on the well-being of healthcare teams

Discuss evidence-based strategies to improve the well-being of providers and staff and reduce burnout

Additional Information

Course summary
Available credit: 
  • 1.50 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.50 ASWB
  • 1.50 Attendance
Course opens: 
10/27/2021
Course expires: 
01/08/2022
Event starts: 
10/27/2021 - 9:00am
Event ends: 
10/27/2021 - 10:30am

This session will educate the PCMHs on strategies to reduce burnout and improve staff well-being. It will provide information to help individuals and their leadership, to recognize burnout, to predict burnout and turnover and also provide coping techniques that can be used to improve well-being.

Agenda:

9:00 a.m. to 9:05 a.m. – Welcome and Introductions – Robert Ferguson, MPH, Chief Policy Officer, Jewish Healthcare Foundation (JHF)

9:05 a.m. to 10:05 a.m. Evidence-Based Strategies to Improve Healthcare Teams’ Well-Being Bryan Sexton, PhD, Director of the Duke Center for Healthcare Safety and Quality

 Dr. Sexton will review the impact of COVID-19 on provider and staff burnet and discuss evidence-based strategies to reduce burnout and improve staff well-being. For example, through the “Web-based Implementation of the Science of Enhancing Resilience” (WISER) program, participants receive daily text messages with links to six well-being modules that cover strategies to reduce burnout (e.g., cultivating gratitude, taking note of awe-inspiring moments throughout the day, and performing acts of kindness) and short practice-based learning activities (see https://www.cpqcc.org/analysis/our-research-priorities/provider-burnout). He will also review the predictors of burnout and turnover and how to provide positive feedback during Leadership WalkRounds (see https://qualitysafety.bmj.com/content/27/4/261) and discuss how this is associated with well-being and a safety culture (see https://www.jointcommissionjournal.com/article/S1553-7250(21)00094-5/fulltext).

10:05 a.m. to 10:25 a.m. – Discussion and Q&A – Facilitated by Carol Frazer, LPC, Practice Transformation Specialist, Pittsburgh Regional Health Initiative (PRHI)

 10:25 a.m. to 10:30 a.m. – Wrap-up and Next Steps – Pauline Taylor, Program Specialist, JHF

 

Zoom Meeting
Pittsburgh, PA
United States

Robert Ferguson, MPH, Chief Policy Officer, Jewish Healthcare Foundation (JHF)

Bryan Sexton, PhD, Director of the Duke Center for Healthcare Safety and Quality

Carol Frazer, LPC, Practice Transformation Specialist, Pittsburgh Regional Health Initiative (PRH)

Pauline Taylor, Program Specialist, JHF

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.5 continuing education credits.

Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.5 contact hours.

Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 1.5 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 1.50 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.50 ASWB
  • 1.50 Attendance
Please login or register to take this course.