PCMH Western PA Learning Session 11.9.21

November 9, 2021

These sessions will focus on workforce retention and development of the healthcare team, using strategies such as problem-solving, team-based care, self-care methods, supporting management/supervision and trauma informed care. We will also provide coping mechanisms and leadership skills that can be used to aid in supporting staff.

Agenda:

8:30 a.m. to 8:40 a.m. – Welcome & Introductions – Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative (PRHI)

8:40 a.m. to 9:30 a.m. – PCMH Report Outs: Addressing Staff Well-Being – Facilitated by Pauline Taylor, Program Specialist, PRHI

Each PCMH will report out on the following:

How has COVID impacted your ability to maintain the well-being of your CBCM/PCMH team?

What are some creative ways your PCMH is responding to this and supporting staff well-being?
In your experience, what has been effective and not effective?

9:30 a.m. to 10:25 a.m. – PCMH Breakouts: Wellness, Resilience, and Burnout Prevention

Facilitators:

Rebecca Bryan, DNP, Rebecca Bryan Consulting

Suzanne Daub, LCSW, Principal, Health Management Associates

Susanna Gilbertson, MSW, ACC, Susanna Gilbertson Coaching and Consulting

Marcy Witherspoon, MSW, LSW, Senior Training Specialist, Health Federation of Philadelphia

The facilitated breakout groups will discuss:

  1. What does staff burnout look like in your setting?
  2. What does wellness look like in your setting?
  3. What strategies would you like to implement, and what would you need to happen in your workplace to move the needle?

10:25 a.m. to 10:30 a.m. – Wrap-Up & Next Steps – Pauline Taylor


 

Target Audience

Nurse

Physician

Social Worker

Learning Objectives

Describe the scope of the workforce retention and development problem during COVID-19 and approaches for addressing those issues.

Describe ways for your PCMH team to implement best practices to retain and support staff and providers.

Additional Information

AttachmentSize
File Audience Disclosure slides (002).pptx459.3 KB
Course summary
Available credit: 
  • 2.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
Course opens: 
11/09/2021
Course expires: 
01/10/2022
Event starts: 
11/09/2021 - 8:30am
Event ends: 
11/09/2021 - 10:30am

These sessions will focus on workforce retention and development of the healthcare team, using strategies such as problem-solving, team-based care, self-care methods, supporting management/supervision and trauma informed care. We will also provide coping mechanisms and leadership skills that can be used to aid in supporting staff.

Agenda:

8:30 a.m. to 8:40 a.m. – Welcome & Introductions – Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative (PRHI)

8:40 a.m. to 9:30 a.m. – PCMH Report Outs: Addressing Staff Well-Being – Facilitated by Pauline Taylor, Program Specialist, PRHI

Each PCMH will report out on the following:

How has COVID impacted your ability to maintain the well-being of your CBCM/PCMH team?

What are some creative ways your PCMH is responding to this and supporting staff well-being?
In your experience, what has been effective and not effective?

9:30 a.m. to 10:25 a.m. – PCMH Breakouts: Wellness, Resilience, and Burnout Prevention

Facilitators:

Rebecca Bryan, DNP, Rebecca Bryan Consulting

Suzanne Daub, LCSW, Principal, Health Management Associates

Susanna Gilbertson, MSW, ACC, Susanna Gilbertson Coaching and Consulting

Marcy Witherspoon, MSW, LSW, Senior Training Specialist, Health Federation of Philadelphia

The facilitated breakout groups will discuss:

  1. What does staff burnout look like in your setting?
  2. What does wellness look like in your setting?
  3. What strategies would you like to implement, and what would you need to happen in your workplace to move the needle?

10:25 a.m. to 10:30 a.m. – Wrap-Up & Next Steps – Pauline Taylor

 

Zoom Meeting
Pittsburgh, PA
United States

Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative (PRHI)

Pauline Taylor, Program Specialist, PRHI

Rebecca Bryan, DNP, Rebecca Bryan Consulting

Suzanne Daub, LCSW, Principal, Health Management Associates

Susanna Gilbertson, MSW, ACC, Susanna Gilbertson Coaching and Consulting

Marcy Witherspoon, MSW, LSW, Senior Training Specialist, Health Federation of Philadelphia

 

 

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2.0 continuing education credits.

Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.0 contact hours.

Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 2.0 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 2.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 2.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 2.00 ASWB
  • 2.00 Attendance
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