PCMH Western PA Virtual Learning Session 7.16.20

July 16, 2020

Agenda:

8:30 a.m. to 8:40 a.m. – Welcome and Introductions – Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative (PRHI)

8:40 a.m. to 9:30 a.m. – PCMH & MCO Report Outs – Facilitated by Pauline Taylor, CQIA, Program Specialist, PRHI

  • PCMH Questions
    • On your PCMH team, whose role is to help your patients engage in mental health treatment?
    • What activities does that team member perform to engage patients in mental health treatment?
    • What quality measures do you track to continuously improve processes related to identifying patients with mental health needs, engaging them in treatment, and ensuring their treatment is successful?
    • How is your practice sustaining these team roles, activities, and improvements? Are you using the collaborative care management codes (99492, 99493, 99494), the general integration code (99484), HBAI codes, or other billing codes?
  • MCO Questions:
    • What is your MCO doing to support your practices as they move towards integrating behavioral health into primary care?
    • Are you seeing use of the collaborative care reimbursement codes?
    • Or are practices making this happen in different ways? If so, which types of practices are having the most and the least success in integrating behavioral health?

9:30 a.m. to 10:30 a.m. – Workflows and Billing Processes for Collaborative Care Management – Anna Ratzliff, MD, PhD, Co-Director of the AIMS Center, Director of the UW Psychiatry Resident Training Program, and Director of the UW Integrated Care Training Program

The presentation will cover workflows for the collaborative care management model and how to bill 99492, 99493, and 99494 in different types of practices (medical groups/physician offices, FQHCs, and pediatric practice).

10:30 a.m. to 11:25 a.m. – Applying Empathetic Inquiry Skills to SDOH Screening and Follow-up Processes During a Primary Care Office and Telehealth Visit – Bruce Block, MD, Consultant, PRHI, Carol Frazer, MEd, LPC, Practice Transformation Specialist, PRHI

The presentation will cover how nurses, medical assistants, and other primary care providers can apply empathetic inquiry principles and skills when introducing, administering, and offering feedback on SDOH screens during a routine primary care office or telehealth visit.

11:25 a.m. to 11: 30 a.m. – Wrap-up & Next Steps – Pauline Taylor, PRHI

Target Audience

Nurse

Physician

Social Worker

Learning Objectives

1. Describe how integrating behavioral and physical health care relates to the goals of the HealthChoices PCMH Program

2. Discuss how PCMH teams are helping patients to engage in mental health treatment

3. Discuss how MCOs are supporting PCMHs as they integrate behavioral health care into primary care settings

4. Describe workflows for the collaborative care management model and how to incorporate billing codes, such as 99492, 99493, and 99494, into this workflow

5. Describe how to apply empathetic inquiry principles and skills when introducing, administering, and offering feedback on SDOH screens during a routine primary care office or telehealth visit

Course summary
Available credit: 
  • 3.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 3.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 3.00 Attendance
Course opens: 
07/16/2020
Course expires: 
09/30/2020
Event starts: 
07/16/2020 - 8:00am
Event ends: 
07/16/2020 - 12:00pm

Agenda:

8:30 a.m. to 8:40 a.m. – Welcome and Introductions – Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative (PRHI)

8:40 a.m. to 9:30 a.m. – PCMH & MCO Report Outs – Facilitated by Pauline Taylor, CQIA, Program Specialist, PRHI

  • PCMH Questions
    • On your PCMH team, whose role is to help your patients engage in mental health treatment?
    • What activities does that team member perform to engage patients in mental health treatment?
    • What quality measures do you track to continuously improve processes related to identifying patients with mental health needs, engaging them in treatment, and ensuring their treatment is successful?
    • How is your practice sustaining these team roles, activities, and improvements? Are you using the collaborative care management codes (99492, 99493, 99494), the general integration code (99484), HBAI codes, or other billing codes?
  • MCO Questions:
    • What is your MCO doing to support your practices as they move towards integrating behavioral health into primary care?
    • Are you seeing use of the collaborative care reimbursement codes?
    • Or are practices making this happen in different ways? If so, which types of practices are having the most and the least success in integrating behavioral health?

9:30 a.m. to 10:30 a.m. – Workflows and Billing Processes for Collaborative Care Management – Anna Ratzliff, MD, PhD, Co-Director of the AIMS Center, Director of the UW Psychiatry Resident Training Program, and Director of the UW Integrated Care Training Program

The presentation will cover workflows for the collaborative care management model and how to bill 99492, 99493, and 99494 in different types of practices (medical groups/physician offices, FQHCs, and pediatric practice).

10:30 a.m. to 11:25 a.m. – Applying Empathetic Inquiry Skills to SDOH Screening and Follow-up Processes During a Primary Care Office and Telehealth Visit – Bruce Block, MD, Consultant, PRHI, Carol Frazer, MEd, LPC, Practice Transformation Specialist, PRHI

The presentation will cover how nurses, medical assistants, and other primary care providers can apply empathetic inquiry principles and skills when introducing, administering, and offering feedback on SDOH screens during a routine primary care office or telehealth visit.

11:25 a.m. to 11: 30 a.m. – Wrap-up & Next Steps – Pauline Taylor, PRHI

Webex
Pittsburgh, PA
United States

Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative (PRHI)

Pauline Taylor, CQIA, Program Specialist, PRHI

Anna Ratzliff, MD, PhD, Co-Director of the AIMS Center, Director of the UW Psychiatry Resident Training Program, and Director of the UW Integrated Care Training Program

Bruce Block, MD, Consultant, PRHI, Carol Frazer, MEd, LPC, Practice Transformation Specialist, PRHI

 

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 3.0 continuing education credits.

Available Credit

  • 3.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 3.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 3.00 Attendance
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