Person-centered Approach for Sharing Information & Advice: Health Coach Academy by UPMC 03-29-2022

Pittsburgh, PA US
March 29, 2022

This Motivational Interviewing skills building will support staff with a model for providing information in a person-centered way. Learners will review core Motivational Interviewing concepts like Elicit – Provide – Elicit and menu of options. Learners will then review case studies and practice using common case scenarios in their setting.          

Target Audience

RNs / SW / Health Coaches / Dieticians

Learning Objectives


  1. Recall the Elicit-Provide-Elicit Model and discuss application in practice
  2. Demonstrate skills in Elicit-Provide-Elicit through group activities and case study
  3. Review Motivational Interviewing skills in action



Course summary
Available credit: 
  • 1.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.50 ASWB
  • 1.50 Attendance
Course opens: 
Course expires: 
Event starts: 
03/29/2022 - 1:30pm EDT
Event ends: 
03/29/2022 - 3:00pm EDT


Program begins at 1:30pm  and adjourns at 3:00pmTotal Education Time:  1.5 Hours




1:30 to 2:00pm

Overview and demonstration of elicit-provide-elicit technique

Renee Greenwald, MS, NBCHWC

Mike Connell, MS

2:00 to 2:45pm

Small group breakouts and case study practice and feedback on Elicit-Provide-Elicit

Renee Greenwald, MS, NBCHWC

Mike Connell, MS

2:45 to 3:00pm

Review of exemplar MICA globals and discussion

Renee Greenwald, MS, NBCHWC

Mike Connell, MS

UPMC Health Plan
600 Grant Street
Pittsburgh, PA 15219
United States
Renee Greenwald , MS, NBCHWC
UPMC Health Plan : Health Coach QA & Training Coordinator 
Renee Greenwald is a Quality Assurance Coordinator at UPMC Health Plan where she is responsible for training, empowering, and the skill development of health coaches and care managers.   She has a bachelor’s in Exercise Science from Slippery Rock University and a master’s in Exercise Science and Health Promotion, specializing in wellness and fitness and wellness coaching from California University of Pennsylvania.  Renee is a Nationally Board-Certified Health and Wellness Coach with 5 years’ experience in health coaching. 
Michael J. Connell, MS
UPMC Health Plan Clinical Engagement Coordinator
Mr. Connell is the Clinical Engagement Coordinator for UPMC Health Plan’s Clinical Education Team. Mr. Connell has a master’s degree in Exercise Physiology and a bachelor’s degree in Psychology from the University of Pittsburgh. Mr. Connell was a Health Coach at the UPMC Health Plan for six years where he had extensive experience coaching members to adopt healthy behaviors, including smoking cessation, physical activity, nutrition, stress management, and weight management. Mr. Connell was responsible for training the engagement and coaching skills of the lifestyle health coach team from 2010 to 2015. Mr. Connell is currently responsible for improving the engagement and Motivational Interviewing skills for clinical staff at the UPMC Health Plan, including RNs, Health Coaches, and Case Managers.

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

CCM CE will be provided:  1.5 CE  - CCM COA will be sent via email from UPMC Health Plan nurse planner

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.5 continuing education credits.

Nursing (CNE)

The maximum number of hours awarded for this Continuing Nursing Education activity is 1.5 contact hours.

Available Credit

  • 1.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.50 ASWB
  • 1.50 Attendance
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