Physicians for Physicians

Pittsburgh, PA US
October 21, 2019

Adverse outcomes whether anticipated or unanticipated can be the result of errors or a natural consequence of providing medical care.  Patients and families frequently look to professionals for both information and support after an adverse event.  Health care professionals struggle with these issues on a regular basis and find it particularly difficult to deal with these issues when they perceive, either accurately or inaccurately, that the care they provided played a role in the adverse event. Clinicians report increased stress, sleep problems, and loss of confidence after an adverse event, particularly if it is preventable.  The individual clinician is referred to as the “second victim” because of the personal and professional impact of the event. 

Target Audience

Physicians

Learning Objectives

The goals of a Professional Peer Support program are to

  • Minimize the human toll when unanticipated adverse events occur
  • Provide a “safe zone” for faculty and staff to receive support to mitigate the impact of an adverse event
  • Develop an internal rapid response infrastructure of “emotional first aid” for staff and clinicians following an adverse event

Objectives of Physicians for Physicians workshop:

  • Understand the literature on psychological/professional consequences of errors on providers
  • Understand principles of crisis management and Peer support
  • Provide appropriate peer support, and identify those in need of formal professional counseling

Additional Information

Course summary
Available credit: 
  • 3.25 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 3.25 Attendance
Course opens: 
10/21/2019
Course expires: 
12/31/2020
Event starts: 
10/21/2019 - 7:00am
Event ends: 
10/21/2019 - 6:00pm

Program: 10/21/2019, 1 pm- 5 pm, WISER

 12.30 pm- 1 pm- Light lunch

1:00 – 1:10 Welcome/Introductions - Chelluri

1:10 – 1:30 UPMC Physicians for Physicians program operations –Chelluri

  • Program Deployment
  • Peer supporters and training
  • Peer support sessions
  • Resources/Referrals
  • Team Maintenance and Quarterly meetings

1:30- 2:00 Vignettes; Video: MITSS (Medically Induced Trauma Support Services) /Chelluri

2:00 – 2:20
What is the 2nd Victim Phenomenon -

  • Literature review
  • Trajectory of recovery after an adverse event

***Break 10 minutes; Light refreshments***

2:30- 2:40 Stress Reactions –, Magill

2:40 – 3:00 Peer Support - Chelluri

  • Why peer support
  • Don’ts of intervention/Dos of intervention
  • Intervention reminder

3:00-3:20   Mirror Techniques – Magill,

  • Restatement
  • Paraphrase
  • Reflection of Emotion

3:20-3:40 Assisting Individuals Model- SAFER-Revised (cue card) including empathy – Magill, 
  ***Break 10 minutes; Light refreshments***

3:50 -4:50 Scenario/Skills PracticeMagill, Chelluri

4:50- 5:00 Wrap up - Chelluri

5:00          Adjournment

WISER
230 McKee Place
Pittsburgh, PA 15213
United States

Course Directors:

Lakshmipathi Chelluri MD, MPH

Clinical Professor

Department of Critical Care Medicine

University of Pittsburgh School of Medicine

Pittsburgh, PA

Vicki Deans, LSW

LifeSolutions

Pittsburgh, PA

Faculty:

Jeffrey D Magill, MS, CTR

UPMC Western Psychiatric Hospital

Pittsburgh, PA

Priyanka Amin MD

UPMC Western Psychiatric Hospital

Pittsburgh, PA

Chatón T. Turner, Esq. Senior Associate Counsel

University of Pittsburgh Medical Center

Forbes Tower, Suite 7015-A

200 Lothrop Street

Pittsburgh, PA

 

     Accreditation and credit designation 

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME) and the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Physicians

The University of Pittsburgh School of Medicine designates this live activity for a maximum of 3.25 AMA PRA Category 1 CreditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Other health care professionals

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 3.25 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 3.25 Attendance

Accreditation Period

Course opens: 
10/21/2019
Course expires: 
12/31/2020
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