Quality Improvement Training: Using QI to Understand the Problem

February 18, 2025

Clients exhibit barriers to care when clinical teams and community organizations’ have issues around communication. The provider network, made up of clinic based and community based organizations, continue to see an increase in client unmet need, which then limits the capacity the organizations have around providing optimum quality care to clients served. Care teams do not understand the role of quality improvement methodology in their care service delivery to provide quality care services for clients living with HIV/AIDS and the impact on the overall community health. Being introduced to quality improvement practices can provide these care teams with the necessary tools to limit any delays for clients/patients receiving services or fragmented through unclear internal and external agency communications and processes

Target Audience

Social Worker

Learning Objectives

•Define quality improvement principles and methodology
•Examine the role of quality improvement methodology in care service delivery
•Explore challenges to applying quality improvement

Additional Information

AttachmentSize
File SWPA RW_QI Training_Understanding the Problem_2.18.25_0.docx52.83 KB
Course summary
Available credit: 
  • 1.50 ASWB
  • 1.50 Attendance
Course opens: 
02/18/2025
Course expires: 
04/30/2025
Event starts: 
02/18/2025 - 9:00am EST
Event ends: 
02/18/2025 - 1:00pm EST
Add to calendar: 

Clients exhibit barriers to care when clinical teams and community organizations’ have issues around communication. The provider network, made up of clinic based and community-based organizations, continue to see an increase in client unmet need, which then limits the capacity the organizations have around providing optimum quality care to clients served. Care teams do not understand the role of quality improvement methodology in their care service delivery to provide quality care services for clients living with HIV/AIDS and the impact on the overall community health. Being introduced to quality improvement practices can provide these care teams with the necessary tools to limit any delays for clients/patients receiving services or fragmented through unclear internal and external agency communications and processes

EQT Plaza
Pittsburgh, PA
United States

Jennifer Condel

Chris Garnett

Emma Seagle

Rachel Schaffer

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.5 continuing education credits.

Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 1.5 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 1.50 ASWB
  • 1.50 Attendance
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