Safety in the Workplace: Applying Situational Awareness and Trauma-informed Care Culture

August 17, 2023

Social workers are not adequately trained regarding safety and crisis intervention which impacts their ability to provide appropriate, timely intervention to patients and families in crisis. Research shows that training social workers in crisis related skills is crucial to help them better respond in emergency situations. Crisis skills such as assessment of the situation and communication are as important as skills related to the prevention of crisis situations.

8:30 AM          Check-in         Light breakfast refreshments

9:05 AM          Welcome & Introductions

            Open with Sanctuary Model (slide)

•           How are you feeling today?

•           What do you need from the group or someone in the room?

•           What will you bring to the group?

Reflections

•           What has been your experience returning to your workplace after the July session?

•           Have you been able to apply lessons from the wellness or burnout discussion from our last session?

            Carol Frazer, MEd, LPC, Behavioral Health Specialist, Pittsburgh Regional Health  Initiative, Bridget McNamee, MID, Behavioral Health Project Manager, Jewish Healthcare Foundation

9:45 AM          Safety

            Situational Awareness and Safety

• Understand the concept of situational awareness: Define situational awareness and explain its importance in maintaining a safe working environment.

• Identify potential hazards and risk factors for violence in different work settings or scenarios.

• Enhance observation skills: Improve the ability to actively observe and gather relevant information from the environment to anticipate potential dangers.

• Demonstrate active listening and de-escalation skills via role play scenarios

• Organizational considerations: Learn how to assess and advocate for an organizational culture where trauma-informed care is valued and practiced.

Michael Bowersox, LPC, Southwest PA AHEC (Area Health Education Center)

11:45 AM        Wellness Practices      Mindfulness Activity: Yoga Video

12:00 PM        Wrap-up and Reminders        

•           Reflection Questions (How support one another over the course of the cohort?)

•           Next session: Thursday, September 14, 9:00 am- 5:00 pm

•           CEU Survey Deadline: August 24th 

12:15 PM        Lunch             

1:00 PM          Departure       

Target Audience

Social Worker

Learning Objectives

• Understand the concept of situational awareness: Define situational awareness and explain its importance in maintaining a safe working environment.

• Identify potential hazards and risk factors for violence in different work settings or scenarios.

• Enhance observation skills: Improve the ability to actively observe and gather relevant information from the environment to anticipate potential dangers.

• Demonstrate active listening and de-escalation skills via role play scenarios

• Organizational considerations: Learn how to assess and advocate for an organizational culture where trauma-informed care is valued and practiced.

Course summary
Available credit: 
  • 2.00 ASWB
  • 2.00 Attendance
Course opens: 
08/17/2023
Course expires: 
12/31/2023
Event starts: 
08/17/2023 - 8:30am EDT
Event ends: 
08/17/2023 - 1:00pm EDT

Social workers are not adequately trained regarding safety and crisis intervention which impacts their ability to provide appropriate, timely intervention to patients and families in crisis. Research shows that training social workers in crisis related skills is crucial to help them better respond in emergency situations. Crisis skills such as assessment of the situation and communication are as important as skills related to the prevention of crisis situations.

8:30 AM          Check-in         Light breakfast refreshments

9:05 AM          Welcome & Introductions

            Open with Sanctuary Model (slide)

•           How are you feeling today?

•           What do you need from the group or someone in the room?

•           What will you bring to the group?

Reflections

•           What has been your experience returning to your workplace after the July session?

•           Have you been able to apply lessons from the wellness or burnout discussion from our last session?

            Carol Frazer, MEd, LPC, Behavioral Health Specialist, Pittsburgh Regional Health  Initiative, Bridget McNamee, MID, Behavioral Health Project Manager, Jewish Healthcare Foundation

9:45 AM          Safety

            Situational Awareness and Safety

• Understand the concept of situational awareness: Define situational awareness and explain its importance in maintaining a safe working environment.

• Identify potential hazards and risk factors for violence in different work settings or scenarios.

• Enhance observation skills: Improve the ability to actively observe and gather relevant information from the environment to anticipate potential dangers.

• Demonstrate active listening and de-escalation skills via role play scenarios

• Organizational considerations: Learn how to assess and advocate for an organizational culture where trauma-informed care is valued and practiced.

Michael Bowersox, LPC, Southwest PA AHEC (Area Health Education Center)

11:45 AM        Wellness Practices      Mindfulness Activity: Yoga Video

12:00 PM        Wrap-up and Reminders        

•           Reflection Questions (How support one another over the course of the cohort?)

•           Next session: Thursday, September 14, 9:00 am- 5:00 pm

•           CEU Survey Deadline: August 24th 

12:15 PM        Lunch             

1:00 PM          Departure       

JHF Offices | EQT Plaza
625 Liberty Ave
Ste. 2500
Pittsburgh, PA
United States

Carol Frazer, MEd, LPC, Behavioral Health Specialist, Pittsburgh Regional Health  Initiative

Bridget McNamee, MID, Behavioral Health Project Manager, Jewish Healthcare Foundation

Michael Bowersox, LPC, Southwest PA AHEC (Area Health Education Center)

                  

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2.0 continuing education credits.

Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 2.0 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 2.00 ASWB
  • 2.00 Attendance
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