Understanding Generational Differences in the Workplace

July 16, 2025

This course will provide staff members with knowledge about inter-generational differences and strategies for interacting with today's multi-generational workforce which will enable them to become a more effective and successful team.

Discharge planning teams intersect with many other disciplines in their work to ensure a safe discharge plan for our patients. The interprofessional healthcare team is also inclusive of many generations and the strategies and techniques provided through this educational session will lead to more effective interactions among the whole team.

Target Audience

Nurse

Social Worker

Learning Objectives

 • Explore important intergenerational differences

• Identify the assets of each generation group

• Develop strategies for interacting with today's multi-generational workforce

Course summary
Available credit: 
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
  • 1.00 Attendance
Course opens: 
07/16/2025
Course expires: 
09/30/2025
Event starts: 
07/16/2025 - 12:00pm EDT
Event ends: 
07/16/2025 - 1:00pm EDT
Add to calendar: 

This course will provide staff members with knowledge about inter-generational differences and strategies for interacting with today's multi-generational workforce which will enable them to become a more effective and successful team.

Discharge planning teams intersect with many other disciplines in their work to ensure a safe discharge plan for our patients. The interprofessional healthcare team is also inclusive of many generations and the strategies and techniques provided through this educational session will lead to more effective interactions among the whole team.

Teams Meeting
Pittsburgh, PA
United States

Rebecca Patrick

In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credits.

Social Work (ASWB)

This program is offered for 1.0 hours of social work continuing education.

Nursing (ANCC)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hours.

Other Healthcare Professionals:

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
  • 1.00 Attendance
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