COE Learning Network: Establishing and Maintaining Psychological Safety

October 19, 2022

The COEs struggle with protecting the psychological safety of their staff and clients, this webinar will help all of the COE healthcare team to understand the importance of it and also why people may feel unsafe and ways to increase psychological safety in an organization.

Agenda:

  1. Welcome, Introductions, Training Objectives
  2. History and Background
    1. Definition of PS
    2. Organizational change
    3. Hallmarks of PS
    4. Building PS
  3. Factors Impacting PS
    1. Leadership and culture
    2. Team dynamics
    3. The impact of COVID 19
    4. Discussion Questions
  4. Assessing and Strengthening PS
    1. Maslow’s Hierarchy- Job satisfaction
    2. Observational measures
    3. PS culture
  5. Implications for Peer Support
    1. Peer roles
    2. The role of supervision
    3. Relationship skills
  6. Organizational Considerations
    1. Recovery orientation
    2. Developing knowledge and skills
    3. Growth-focused
    4. How our stories can be used moving forward
    5. Discussion questions
  7. Moving Forward
    1. Retention
    2. Recovery capital
    3. Elements that improve care
  8. Questions

Target Audience

Nurse

Physician

Social Worker

Learning Objectives

• Describe what Psychological Safety (PS) means
• Discuss why PS is important in our work settings
• Discuss some of the facets that lead to people perceiving a lack of safety
• Describe why feeling safe is vital for both patients and staff
• Discuss ways to increase PS for both the staff and persons served.

Additional Information

AttachmentSize
File Audience Disclosure slides (1.25)_8.pptx50.7 KB
File Psychological_Safety_ Agenda_Objectives_Questions_References (1).docx35.73 KB
PDF icon COE Psychological Safety.pdf6.35 MB
Course summary
Available credit: 
  • 1.25 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.25 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.25 ASWB
  • 1.25 Attendance
Course opens: 
10/19/2022
Course expires: 
01/31/2023
Event starts: 
10/19/2022 - 12:00pm EDT
Event ends: 
10/19/2022 - 1:30pm EDT
Add to calendar: 

The COEs struggle with protecting the psychological safety of their staff and clients, this webinar will help all of the COE healthcare team to understand the importance of it and also why people may feel unsafe and ways to increase psychological safety in an organization.

Agenda:

  1. Welcome, Introductions, Training Objectives
  2. History and Background
    1. Definition of PS
    2. Organizational change
    3. Hallmarks of PS
    4. Building PS
  3. Factors Impacting PS
    1. Leadership and culture
    2. Team dynamics
    3. The impact of COVID 19
    4. Discussion Questions
  4. Assessing and Strengthening PS
    1. Maslow’s Hierarchy- Job satisfaction
    2. Observational measures
    3. PS culture
  5. Implications for Peer Support
    1. Peer roles
    2. The role of supervision
    3. Relationship skills
  6. Organizational Considerations
    1. Recovery orientation
    2. Developing knowledge and skills
    3. Growth-focused
    4. How our stories can be used moving forward
    5. Discussion questions
  7. Moving Forward
    1. Retention
    2. Recovery capital
    3. Elements that improve care
  8. Questions
Zoom Meeting
Pittsburgh, PA
United States

Presenters: Bill Stauffer

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.25 continuing education credits.

Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 1.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.25 contact hours.

Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 1.25 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 1.25 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.25 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.25 ASWB
  • 1.25 Attendance
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