COE: Working with High Need Clients

May 4, 2022

The experienced COE teams have been working with clients for an extended period of time and are now needing more selective information on how to define and prioritize high need clients. The multi-disciplinary teams have limited capacity so are asking for needs assessment advice and how to utilize case discussions to better serve their clients..

Agenda: 

  1. Welcome, Introductions, Training Objectives
  2. Definitions
  3. Courage
    1. General overview of the community served by the COE
    2. How clients are assessed for needs
    3. How needs are addressed
    4. Case discussion? If there is time.
  4. AIDS Care Group
    1. General overview of the community served by the COE
    2. How clients are assessed for needs
    3. How needs are addressed
    4. Case discussion? If there is time.
  5. Capacity Building Recommendations
    1. Courage
    2. AIDS Care Group

Target Audience

Nurse

Physician

Social Worker

Learning Objectives

  • Define high need clients
  • Describe COE models that address high need clients
  • Describe ways to prioritize needs among high risk clients
  • Discuss ideas for capacity building at COEs who work with high need clients

Additional Information

AttachmentSize
File Audience Disclosure slides (1.25).pptx50.71 KB
File COE Working with High Risk Clients Agenda.docx28.9 KB
PDF icon High Risk Clients Draft Slides.pdf641.28 KB
Course summary
Available credit: 
  • 1.25 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.25 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.25 ASWB
  • 1.25 Attendance
Course opens: 
05/04/2022
Course expires: 
07/31/2022
Event starts: 
05/04/2022 - 12:00pm EDT
Event ends: 
05/04/2022 - 1:30pm EDT
Add to calendar: 

The experienced COE teams have been working with clients for an extended period of time and are now needing more selective information on how to define and prioritize high need clients. The multi-disciplinary teams have limited capacity so are asking for needs assessment advice and how to utilize case discussions to better serve their clients..

Agenda: 

  1. Welcome, Introductions, Training Objectives
  2. Definitions
  3. Courage
    1. General overview of the community served by the COE
    2. How clients are assessed for needs
    3. How needs are addressed
    4. Case discussion? If there is time.
  4. AIDS Care Group
    1. General overview of the community served by the COE
    2. How clients are assessed for needs
    3. How needs are addressed
    4. Case discussion? If there is time.
  5. Capacity Building Recommendations
    1. Courage
    2. AIDS Care Group
Zoom Meeting
Pittsburgh, PA
United States

Kevin Moore

Nick Wood

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.25 continuing education credits.

Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 1.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.25 contact hours.

Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 1.25 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 1.25 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.25 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.25 ASWB
  • 1.25 Attendance
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