Effective Communication and Meeting the Need of Patients with Disabilities
Presentation will cover basic requirements for effective communication under Federal law, tools, resources, best practices and the UPMC Disabilities Resource Center’s response to COVID-19 for patients with disabilities.
Program time is 1-2pm EST on June 3rd 2020
Physicians, nurses, nurse practitioners, physician assistants, social workers, nursing/medical assistants, and all other members of the interprofessional team are encouraged to attend.
By the completion of this session, participants should be able to:
1. Identify common issues patients with disabilities can encounter during their healthcare experience
2. Describe the significance of providing effective communication, the use of ASL interpreters, Video Remote Interpretation (VRI) and know what to do when a patient denies the UPMC provided interpreter
3. Identify tools and resources to support patients with disabilities for effective communication, physical accommodations, and how to access them within the UPMC System
|Program PowerPoint||2 MB|
|Disabilites Resource Center Brochure||2.35 MB|
|Tips for Communication While Wearing a Mask||92.66 KB|
|Live Captioning||203 KB|
Matthew Berwick currently serves as a Program Manager for the UPMC Health System in the Disabilities Resource Center. Matthew has worked in the area of disability services for almost a decade, serving on local, state and national boards for people with disabilities. Prior to joining UPMC Matthew worked in higher education and as a Youth Specialist focusing on youth transition services. Matthew has a B.A. in Elementary Education, and an M.A. in Adult Learning and Training. In addition to the work Matthew does, he is very active in the Pittsburgh disability sports community and advocating in many areas for people with disabilities.
Conflict of Interest Disclosure: No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The University of Pittsburgh designates this live webinar activity for a maximum of 1 AMA PRA Category 1 Credits™.
Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The maximum number of hours awarded for this Continuing Nursing Education activity is 1 contact hours.
This program is offered for 1.0 hours of social work continuing education through co-sponsorship of the University of Pittsburgh's School of Social Work, a Council on Social Work Education-accredited school and, therefore, a PA pre-approved provider of social work continuing education. These credit hours satisfy requirements for
LSW/LCSV LPC and LMFT biennial license renewal. For information on social work continuing education call (412) 624-6902.
Other Healthcare Professionals:
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
- 1.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 1.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 1.00 Attendance