#

Module

Core Content

Learning Objectives

1

Coaching Steps

1. Connect & Calibrate
2. Goal Setting
3. Reality
4. Options
5. Way Forward

1. Define what peer coaching is and is not and distinguish it from mentoring, consulting, advising, and therapy.
2. Explain three key findings from evidence‑based research on how coaching impacts personal and professional well‑being.
3. Describe the roles of the coach, coachee, and sponsor in an ethical, collaborative peer coaching relationship.
4. Begin to apply alliance‑building skills the 5 foundational steps of a coaching conversation.

2

Coaching Skills

1. Listening
2. Asking Questions
3. Reflecting and Mirroring
4. Naming and Labeling
5. Reframing

1. Demonstrate active listening strategies to enhance trust, understanding, and psychological safety in coaching interactions.
2. Formulate and apply multiple types of powerful questions to deepen insight and expand coachee perspective.
3. Apply reflecting, mirroring, naming, and labeling technique to surface emotions, patterns, and assumptions without judgment.
4. Practice reframing challenges into empowering perspectives to support clarity, agency, and forward action.

3

Coaching Assessments

1. EQ-i: Emotional Intelligence
2. DiSC®: Personality Preference
3. TKI: Conflict Management Resolution
4. 360 Evaluation
5. Communication Assessment

1. Explain the purpose of assessments in coaching by applying them as reflective tools rather than diagnostic endpoints.
2. Apply a change‑readiness framework (e.g., Prochaska & DiClemente) to select coaching strategies.
3. Interpret and discuss assessment results (EQ‑i, DiSC®, TKI, 360°) to enhance coachee self‑awareness and insight.
4. Support coaches in turning assessment insights into actionable goals for meaningful behavior change.

4

Coaching Implementation

1. The First Session
2. Nuts & Bolts
3. Tools & Resources
4. The Process
5. Termination

1. Structure an effective first coaching session including setting expectations, clarifying roles, establishing ethical agreements, and co‑creating goals and next steps.
2. Integrate accountability, follow‑through, and values‑aligned goal setting into ongoing coaching engagements.
3. Utilize coaching tools and resources in ways that align with certification standards and can be clearly articulated in supervision.
4. Plan and facilitate thoughtful coaching completion (termination) that honors progress, reinforces learning, and supports autonomy.