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ForwardRiTE 20 - The UPMC Experience October 27-28, 2022
Program Description: RiTE addresses the mission to reimagine new ways of advancing patient-centered health care. Working towards developing a culture of aligned and accountable transformational leaders to enhance the work environment experience as well. The sessions are also geared toward leadership development and advancing the participants leadership skills. The RiTE sessions will impact the interprofessional healthcare team by creating an environment where people want to work and physicians aspire to practice. The leaders will create an environment where employees identify opportunities, create solutions and engage in positive change. This is one of a few forums that combines interdisciplinary service lines across the Health Services Division (HSD) to share best practices and spread throughout the division.
https://cce.upmc.com/content/rite-20-upmc-experience-october-27-28-2022
Target Audience
Nurse
Nurse Practitioner
Pharmacist
Pharmacy Technician
Physician
Physician Assistant
Psychologist
Social Worker
Learning Objectives
- Review and share Mark Sevco’s Q&A session regarding the UPMC Experience efforts with my team.
- ORRA Survey Results: Distribute ORRA Results to my team and identify opportunities to improve the greatest challenges/barriers.
- Accountability Best Practices and Actions: Create an Accountability in Action and Best Practices plan for my team to foster belonging and improve the experience.
- UPMC Experience Strategies In Action: Implement impactful retention strategies for me team.
- Leading in Challenging Times: Note key takeaways from Amer Kaissi’s session on Leading in Challenging Times and begin to implement within my team.
- Time: Friend or Foe: Share and implement time management principles with my team.
- The RiTE Way to Form Cohesive Teams: Leverage the strengths of each generation in the work force to build an engaged, healthy, and cohesive team.
- Changing Landscape in Healthcare 2.0: Cascade the remarks from Ed Karlovich’s session on Changing Landscape in Healthcare 2.0 to my team.
- Strategic Direction of the Health Services Division: Review and share the panel discussion of our strategic direction with my team.
- 2023 Goals to Advance Our Mission: Review 2023 goals to advance our mission with my team and plan for their goal development.
- Tricks to Successful 90 Day Action Planning: Understand the different direction of the different pillars and apply the information to my team.
- Keynote: Freddie, Moments, and The Power of No:
- Understand that things like Forgiveness (of self and others) is a major step towards clearing our path, opening our minds and improving our leadership.
- Discuss and understand “presence over perfection” and looking towards gratitude instead of perfection as healthier paths to being the best we can be.
- Learn that saying “no” often gives one a clearer focus, better outcomes and more authentic leadership.
Additional Information
| Attachment | Size |
|---|---|
 Information Sheet_New For Ethos Rite 20 October 27-28 2022.doc | 38.5 KB |
 RiTE 20 Agenda.pdf | 232.08 KB |
| How to access my credits_New for Rite 20 October 27-28 2022.doc | 37.5 KB |
Agenda | Thursday, October 27, 2022
Theme | Tricks to Treat RiTE | #NoFrightJustRiTE
8:30 a.m. – 8:45 a.m.
Welcome and Wins
Sandy Rader, Executive Champion, The UPMC Experience
8:45 a.m. – 9:05 a.m.
Reward and Recognition
Simone Frerk, Vice President, Environmental Services and Food & Nutrition Services
Darnell Grinage, Senior Director, Environmental Services
Sara Hartzel, Senior Service Coordinator, Regulatory and Patient Experience, UPMC Harrisburg
Rachel Hitch, Senior Director, Ancillary Services, UPMC St. Margaret
9:05 a.m. – 9:35 a.m. Opening Remarks:
One Year Back, One Year Forward
Mark Sevco, Executive Vice President, UPMC, President, UPMC Hospitals
9:35 a.m. – 9:55 a.m. Organizational Risk and Readiness Assessment (ORRA) Survey Results
Jennifer Malatek Account Leader, Huron Consulting Group
9:55 a.m. – 10:15 a.m.
Accountability Best Practices and Actions
John Innocenti, President, UPMC Mercy
Tina Cafeo, Chief Nursing Officer and VP Patient Care Services
UPMC Mercy
10:15 a.m. – 10:35 a.m.
Break
10:35 a.m. – 11:05 a.m.
Time: Friend or Foe?
Tony Gigliotti, Senior Director, Talent Management & Organizational Development
11:05 a.m. – 12:10 p.m.
Keynote: Leading in Challenging Times
Amer Kaissi, PhD, Huron National Speaker
12:10 p.m. – 12:50 p.m. Lunch
12:50 p.m. – 1:30 p.m.
The RITE Way to Form Cohesive Teams
Jessica Buechli, Senior Director, Learning & Development
1:30 p.m. – 2:15 p.m.
UPMC Experience Strategies in Action
Mark O’Hern, Moderator, President, UPMC McKeesport and UPMC East
Gabey Gosman, MD, Vice President, Medical Affairs, UPMC Magee
Colleen O’Hare, Director of Lab, UPMC Shadyside
Danelle Raptosh, Director of PT/OT, UPMC Harrisburg
Taylor Russell, Unit Director, UPMC East
Sarah Sakaluk, Unit Director, UPMC Passavant
2:15 p.m. – 2:30 p.m.
Connect to Purpose
Jim Houser,President, Center for Emergency Medicine/STAT MedEvac
2:30 p.m. – 3:00 p.m.
Closing Remarks
Mark Sevco, Executive Vice President, UPMC, President, UPMC Hospitals
Reimagining the Experience: Session Twenty
Last Updated: June 24, 2022
Agenda | Friday, October 28, 2022
Theme | Tricks to Treat RiTE | #NoFrightJustRiTE
8:30 a.m. – 8:45 a.m.
Welcome
Sandy Rader, Executive Champion, The UPMC Experience
8:45 a.m. – 9:00 a.m.
Connect to Purpose
Dave Gibbons, SVP, Health Services Division, Market President, Northern PA, New York & North Central PA
President, UPMC Hamot
9:00 a.m. – 9:30 a.m.
The Changing Landscape of Healthcare 2.0
Ed Karlovich, Executive Vice President, Chief Financial Officer, UPMC
9:30 a.m. – 10:30 a.m.
Strategic Direction of the Health Services Division
Mark Sevco, Moderator, Executive Vice President, UPMC, President, UPMC Hospitals
Joon S. Lee, M.D., Executive Vice President, UPMC, President, Physician Services, Health Services Division
Maribeth McLaughlin, Chief Nurse Executive, UPMC
Tami Minnier, Senior Vice President, Health Services Division, Chief, Quality & Operational Excellence Officer, UPMC
Eileen Simmons, Vice President, Finance and Chief Financial Officer, Health Services Division
Craig Stambaugh, Vice President, Human Resources, Health Services Division and UPMC Cancer Centers
Donald M. Yealy, MD, Chief Medical Officer and Senior Vice President, Health Services Division, UPMC
10:30 a.m. – 10:50 p.m.
Break
10:50 a.m. – 11:10 a.m.
2023 Goals to Advance Our Mission
Tami Minnier, Senior Vice President, Health Services Division, Chief, Quality & Operational Excellence Officer, UPMC
Eileen Simmons, Vice President, Finance and Chief Financial Officer, Health Services Division
11:10 a.m. – 12:05 p.m.
Tricks to Successful 90-day Action Planning in 2023 for the New Goals (5 mins)
• People: Engaging the RITE Team (10 mins)
• Growth: Creating the RITE Capacity (20 mins)
• Finance: Managing the RITE Numbers (15 mins)
Recap and Application (5 mins)
Jennifer Hall, Sr Director, Clinical Care Coordination & Discharge Planning, HSD
Amanda Lenhard, MD, Sr. Medical Director, Care Coordination & Discharge Planning, HSD, Chief, Shadyside Department of Medicine, Associate Professor of Medicine
Lauren Lloyd, Vice President, Human Resources, UPMC Presbyterian Shadyside
Sandy Rader, Executive Champion, The UPMC Experience
Mark Sevco, Executive Vice President, UPMC, President, UPMC Hospitals
Jared Weiner, Chief Financial Officer, Western PA Hospital Division
Reimagining the Experience: Session Twenty
Last Updated: June 24, 2022
12:05 a.m. – 12:50 p.m.
Lunch
12:50 p.m. – 2:00 p.m.
Keynote: Freddie, Moments and The Power of “No!”
Rich Bluni, Huron National Speaker
2:00 p.m. – 2:15 p.m.
Closing Remarks
Sandy Rader, Executive Champion, The UPMC Experience
Updated 10/17/2022
Disclaimer Statement
The information presented at this CME program represents the views and opinions of the individual presenters, and does not constitute the opinion or endorsement of, or promotion by, the UPMC Center for Continuing Education in the Health Sciences, UPMC / University of Pittsburgh Medical Center or Affiliates and University of Pittsburgh School of Medicine. Reasonable efforts have been taken intending for educational subject matter to be presented in a balanced, unbiased fashion and in compliance with regulatory requirements. However, each program attendee must always use his/her own personal and professional judgment when considering further application of this information, particularly as it may relate to patient diagnostic or treatment decisions including, without limitation, FDA-approved uses and any off-label uses
Sandy Rader, Executive Champion, The UPMC Experience
Simone Frerk, Vice President, Environmental Services and Food & Nutrition Services
Darnell Grinage, Senior Director, Environmental Services
Sara Hartzel, Senior Service Coordinator, Regulatory and Patient Experience, UPMC Harrisburg
Rachel Hitch, Senior Director, Ancillary Services, UPMC St. Margaret
Mark Sevco, Executive Vice President, UPMC, President, UPMC Hospitals
Jennifer Malatek Account Leader, Huron Consulting Group
John Innocenti, President, UPMC Mercy
Tina Cafeo, Chief Nursing Officer and VP Patient Care Services
Tony Gigliotti, Senior Director, Talent Management & Organizational Development
Amer Kaissi, PhD, Huron National Speaker
Jessica Buechli, Senior Director, Learning & Development
Mark O’Hern, Moderator, President, UPMC McKeesport and UPMC East
Gabey Gosman, MD, Vice President, Medical Affairs, UPMC Magee
Colleen O’Hare, Director of Lab, UPMC Shadyside
Danelle Raptosh, Director of PT/OT, UPMC Harrisburg
Taylor Russell, Unit Director, UPMC East
Sarah Sakaluk, Unit Director, UPMC Passavant
Jim Houser,President, Center for Emergency Medicine/STAT MedEvac
Rich Bluni, Huron National Speaker
Dave Gibbons, SVP, Health Services Division, Market President, Northern PA, New York & North Central PA
Ed Karlovich, Executive Vice President, Chief Financial Officer, UPMC
Joon S. Lee, M.D., Executive Vice President, UPMC, President, Physician Services, Health Services Division
Maribeth McLaughlin, Chief Nurse Executive, UPMC
Tami Minnier, Senior Vice President, Health Services Division, Chief, Quality & Operational Excellence Officer, UPMC
Eileen Simmons, Vice President, Finance and Chief Financial Officer, Health Services Division
Craig Stambaugh, Vice President, Human Resources, Health Services Division and UPMC Cancer Centers
Donald M. Yealy, MD, Chief Medical Officer and Senior Vice President, Health Services Division, UPMC
Jennifer Hall, Sr Director, Clinical Care Coordination & Discharge Planning, HSD
Amanda Lenhard, MD, Sr. Medical Director, Care Coordination & Discharge Planning, HSD, Chief, Shadyside Department of Medicine, Associate Professor of Medicine
Lauren Lloyd, Vice President, Human Resources, UPMC Presbyterian Shadyside
Jared Weiner, Chief Financial Officer, Western PA Hospital Division
Faculty Disclosure
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Physician (CME)
The University of Pittsburgh School designates this live activity for a maximum of 10.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 10.5 contact hours.
Physician Assistant (AAPA)
The University of Pittsburgh has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 10.5 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 10.50 AAPA Category I CME
- 10.50 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 10.50 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 10.50 Attendance