PCMH 2026 Statewide Midyear Session - JHF

June 2, 2026

Participants will discuss how peer PCMHs are using Plan-Do-Study-Act (PDSA) cycles to test and refine improvements across a variety of care initiatives, including diabetes care, perinatal care, behavioral health integration, and pediatric nursing care. They will also explore strategies for applying findings from the Study and Act phases to strengthen iterative learning, sustain improvements, and guide future quality improvement efforts.

Agenda

9:00 a.m. to 9:05 a.m. – Welcome– Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative

9:05 a.m. to 9:25 a.m. – Guidance for the Developing Iterative PDSA Cycles - Suzanne Cohen, MPH, Senior Director of Population Health, Health Federation of Philadelphia

9:25 a.m. to 10:25 a.m. – PCMH Spotlights:

  • Comprehensive Diabetes Care & Health Equity – Cynthia E. Wright-Kent, MBA, Director of Managed Care/Population Health, Greater Philadelphia Health Action, Inc.
  • Perinatal Care in Family and Pediatric Offices – Alicia Hartung, DO, IBCLC and Lisa G. Zur, MPH, Health Innovations Program Manager, Kids Plus Pediatrics
  • Behavioral Health Integration for Adolescents and Adults in Primary Care – Liz Leen, LCSW, Behavioral Health Program Manager, Family First Health 
  • Pediatric Nursing Care Sprint – Kayla Whalen, RN, Nurse Care Coordinator, UPMC Children’s Community Pediatrics

10:25 a.m. to 10:30 a.m.  – Next Steps & Wrap Up – Lisa Boyd, Program Specialist, PRHI

 

Target Audience

  • Nurse
  • Physician
  • Social Worker

Learning Objectives

Discuss examples of how PCMHs have implemented a PDSA cycle in each sprint
Describe strategies for applying findings from the Study and Act stages to develop iterative PDSA cycles

 

 

Course summary
Available credit: 
  • 1.50 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.50 ASWB
  • 1.50 Attendance
Course opens: 
06/02/2026
Course expires: 
07/02/2026
Event starts: 
06/02/2026 - 9:00am EDT
Event ends: 
06/02/2026 - 10:30am EDT

Participants will discuss how peer PCMHs are using Plan-Do-Study-Act (PDSA) cycles to test and refine improvements across a variety of care initiatives, including diabetes care, perinatal care, behavioral health integration, and pediatric nursing care. They will also explore strategies for applying findings from the Study and Act phases to strengthen iterative learning, sustain improvements, and guide future quality improvement efforts.

Agenda

9:00 a.m. to 9:05 a.m. – Welcome– Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative

9:05 a.m. to 9:25 a.m. – Guidance for the Developing Iterative PDSA Cycles - Suzanne Cohen, MPH, Senior Director of Population Health, Health Federation of Philadelphia

9:25 a.m. to 10:25 a.m. – PCMH Spotlights:

  • Comprehensive Diabetes Care & Health Equity – Cynthia E. Wright-Kent, MBA, Director of Managed Care/Population Health, Greater Philadelphia Health Action, Inc.
  • Perinatal Care in Family and Pediatric Offices – Alicia Hartung, DO, IBCLC and Lisa G. Zur, MPH, Health Innovations Program Manager, Kids Plus Pediatrics
  • Behavioral Health Integration for Adolescents and Adults in Primary Care – Liz Leen, LCSW, Behavioral Health Program Manager, Family First Health 
  • Pediatric Nursing Care Sprint – Kayla Whalen, RN, Nurse Care Coordinator, UPMC Children’s Community Pediatrics

10:25 a.m. to 10:30 a.m.  – Next Steps & Wrap Up – Lisa Boyd, Program Specialist, PRHI

 

Zoom Meeting
Pittsburgh, PA
United States

Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative

Suzanne Cohen, MPH, Senior Director of Population Health, Health Federation of Philadelphia

Cynthia E. Wright-Kent, MBA, Director of Managed Care/Population Health, Greater Philadelphia Health Action, Inc.

 Alicia Hartung, DO, IBCLC and Lisa G. Zur, MPH, Health Innovations Program Manager, Kids Plus Pediatrics

Liz Leen, LCSW, Behavioral Health Program Manager, Family First Health 

Kayla Whalen, RN, Nurse Care Coordinator, UPMC Children’s Community Pediatrics

Lisa Boyd, Program Specialist, PRHI

 

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.50 continuing education credits.

Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 1.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.50 contact hours.

Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 1.5 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 1.50 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.50 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.50 ASWB
  • 1.50 Attendance
Please login or register to take this course.