PCMH 2026 Supplemental Statewide Session: New Physical HealthChoices Community Health Worker (CHW) Policies - JHF
Participants will increase their awareness and understanding of the new Physical HealthChoices Community Health Worker (CHW) policies as they pertain to primary care practices and receive general guidance to inform next steps in aligning workflows, clarifying roles, and coordinating care more effectively across disciplines.
Agenda
2:00 p.m. to 2:05 p.m. – Welcome – Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative
2:05 p.m. to 2:35 p.m. – Review of the New Physical HealthChoices Community Health Worker (CHW) Policies – Gwen Zander, Esq., Director, Bureau of Managed Care Operations, Department of Human Services, Office of Medical Assistance Programs
2:35 p.m. to 2:55 p.m. – Discussion – Facilitated by Robert Ferguson
2:55 p.m. to 3:00 p.m. – Wrap Up – Lisa Boyd, Program Specialist, Pittsburgh Regional Health Initiative
Target Audience
- Nurse
- Physician
- Social Worker
Learning Objectives
* Increase awareness and understanding of the new Physical HealthChoices’ CHW policies
* Receive general guidance to inform PCMH next steps
Additional Information
Participants will increase their awareness and understanding of the new Physical HealthChoices Community Health Worker (CHW) policies as they pertain to primary care practices and receive general guidance to inform next steps in aligning workflows, clarifying roles, and coordinating care more effectively across disciplines.
Agenda
2:00 p.m. to 2:05 p.m. – Welcome – Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative
2:05 p.m. to 2:35 p.m. – Review of the New Physical HealthChoices Community Health Worker (CHW) Policies – Gwen Zander, Esq., Director, Bureau of Managed Care Operations, Department of Human Services, Office of Medical Assistance Programs
2:35 p.m. to 2:55 p.m. – Discussion – Facilitated by Robert Ferguson
2:55 p.m. to 3:00 p.m. – Wrap Up – Lisa Boyd, Program Specialist, Pittsburgh Regional Health Initiative
Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative
Gwen Zander, Esq., Director, Bureau of Managed Care Operations, Department of Human Services, Office of Medical Assistance Programs
Lisa Boyd, Program Specialist, Pittsburgh Regional Health Initiative
In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credits.
Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hours.
Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 1.5 contact hours.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 1.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 1.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 1.00 ASWB
- 1.00 Attendance

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