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ForwardPCMH Learning Network Northeastern PA - March 28, 2024
We learned during the 2023 learning sessions that PCMH practices were seeking more education on how to more effectively utilize and integrate Community Health Workers (CHW) into their practices. This learning session will teach PCMH healthcare team members how to engage, train, supervise and retain CHWs.
Agenda:
8:30 a.m. to 8:35 a.m. – Welcome – Robert Ferguson, Chief Policy Officer, Pittsburgh Regional Health Initiative
8:35 a.m. to 8:50 a.m. – The PA CHW Collaborative’s Strategies in 2024 to Support and Sustain the CHW Workforce – Jordonna Bowser, CCHW, Community Based Care Management Program Manager, Alliance for Nonprofit Resources, Inc; Heather Emanuele, Program Manager, AHN Front Door Initiative;
Kristin Lazzara, MBA, MHA, Vice Chairwoman of the Pennsylvania Community Health Worker Collaborative; Leanna Bird, MPPM, MA, Co-Chair of the PA CHW Collaborative Sustainability Committee
8:50 a.m. to 9:00 a.m. – PA DHS’ Funding and Program Changes for CHWs – Gwen Zander, JD, Director of Managed Care Operations, Office of Medical Assistance Programs, PA Department of Human Services
9:00 a.m. to 9:15 a.m. – 2024 Medicare Billing Policies for Community Health Integration Services involving CHWs – Carl Rush, MRP, Principal Consultant, Community Resources, LLC
9:15 a.m. to 9:35 a.m. – PA Certification Board’s Certified CHW Credential and Panel of Accredited CHW training Programs in Northeastern PA – Elizabeth Schaffer, MS, MPH, CHES, Health Educator, East Central PA AHEC; Chelsea Wolff, PhD, LAT, ATC, Health Educator, Northeast PA AHEC
9:35 a.m. to 10:00 a.m. – PA Navigate Update, Demonstration, and Next Steps – Joshua A. Muchler
Business Architect, Keystone Health Information Exchange
10:00 a.m. to 10:25 a.m. – Report Out by PCMHs
- What is your current experience with integrating CHWs on your community-based care management team? What has worked well and what challenges have you experienced?
- Are they certified? Are they in the field, office based, or telephonic?
- Based on your context and what you heard today, what tactics will you be taking back to your team?
- For workforce more broadly, what training, recruitment, and retention strategies have worked well for you?
10:25 a.m. to 10:30 a.m. – Wrap Up & Evaluation
Target Audience
Nurse
Physician
Social Worker
Learning Objectives
- Describe the role of CHWs and how the PA CHW Collaborative is supporting the CHW workforce
- Describe how to finance CHWs’ roles and services under new Medicare and Medicaid policies
- Describe how CHWs can become certified CHWs and the available training programs in your region
- Describe the rollout and functionality of PA Navigate
- Identify next steps for your PCMH team based on your team’s context and the lessons learned of other PCMHs in your region
Additional Information
| Attachment | Size |
|---|---|
 Audience Disclosure slides (002)_18.pptx | 460.1 KB |
 PCMH NEPA Learning Session Agenda March 2024.docx | 52.56 KB |
 2. PA CHW Collaborative_PCMH Presentation.pdf | 3.07 MB |
| 6. PCMH_PANAV_ 3_28_24.pdf | 1.06 MB |
| 5. NEPA PCMH Learning Session.pdf | 2.22 MB |
| 4. Medicare CHI basics Jan 2024.pdf | 919.2 KB |
We learned during the 2023 learning sessions that PCMH practices were seeking more education on how to more effectively utilize and integrate Community Health Workers (CHW) into their practices. This learning session will teach PCMH healthcare team members how to engage, train, supervise and retain CHWs.
Agenda:
8:30 a.m. to 8:35 a.m. – Welcome – Robert Ferguson, Chief Policy Officer, Pittsburgh Regional Health Initiative
8:35 a.m. to 8:50 a.m. – The PA CHW Collaborative’s Strategies in 2024 to Support and Sustain the CHW Workforce – Jordonna Bowser, CCHW, Community Based Care Management Program Manager, Alliance for Nonprofit Resources, Inc; Heather Emanuele, Program Manager, AHN Front Door Initiative;
Kristin Lazzara, MBA, MHA, Vice Chairwoman of the Pennsylvania Community Health Worker Collaborative; Leanna Bird, MPPM, MA, Co-Chair of the PA CHW Collaborative Sustainability Committee
8:50 a.m. to 9:00 a.m. – PA DHS’ Funding and Program Changes for CHWs – Gwen Zander, JD, Director of Managed Care Operations, Office of Medical Assistance Programs, PA Department of Human Services
9:00 a.m. to 9:15 a.m. – 2024 Medicare Billing Policies for Community Health Integration Services involving CHWs – Carl Rush, MRP, Principal Consultant, Community Resources, LLC
9:15 a.m. to 9:35 a.m. – PA Certification Board’s Certified CHW Credential and Panel of Accredited CHW training Programs in Northeastern PA – Elizabeth Schaffer, MS, MPH, CHES, Health Educator, East Central PA AHEC; Chelsea Wolff, PhD, LAT, ATC, Health Educator, Northeast PA AHEC
9:35 a.m. to 10:00 a.m. – PA Navigate Update, Demonstration, and Next Steps – Joshua A. Muchler
Business Architect, Keystone Health Information Exchange
10:00 a.m. to 10:25 a.m. – Report Out by PCMHs
- What is your current experience with integrating CHWs on your community-based care management team? What has worked well and what challenges have you experienced?
- Are they certified? Are they in the field, office based, or telephonic?
- Based on your context and what you heard today, what tactics will you be taking back to your team?
- For workforce more broadly, what training, recruitment, and retention strategies have worked well for you?
10:25 a.m. to 10:30 a.m. – Wrap Up & Evaluation
Robert Ferguson, Chief Policy Officer, Pittsburgh Regional Health Initiative
Jordonna Bowser, CCHW, Community Based Care Management Program Manager, Alliance for Nonprofit Resources, Inc;
Heather Emanuele, Program Manager, AHN Front Door Initiative;
Kristin Lazzara, MBA, MHA, Vice Chairwoman of the Pennsylvania Community Health Worker Collaborative
Leanna Bird, MPPM, MA, Co-Chair of the PA CHW Collaborative Sustainability Committee
Gwen Zander, JD, Director of Managed Care Operations, Office of Medical Assistance Programs, PA Department of Human Services
Carl Rush, MRP, Principal Consultant, Community Resources, LLC
Elizabeth Schaffer, MS, MPH, CHES, Health Educator, East Central PA AHEC
Chelsea Wolff, PhD, LAT, ATC, Health Educator, Northeast PA AHEC
Joshua A. Muchler, Business Architect, Keystone Health Information Exchange
In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2.0 continuing education credits.
Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.0 contact hours.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 2.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.00 ASWB
- 2.00 Attendance