PCMH Lehigh Capital Learning Session 2.24.22

February 24, 2022

The PCMHs need information on how to follow up once health equity metrics are known to better understand the root causes of disparities and address those disparities. We will present to the PCMHs their role in working with their Regional Accountable Health Councils (RAHCs) as a source of discovering strategic community-wide efforts to improve health outcomes across the state. We will describe to the PCMHs what constitutes as language access and cover the best practices for language access resources.

Agenda:
 
8:30 a.m. to 8:45 a.m. – Welcome & Overview – Suzanne Cohen, MPH, Senior Director of Population Health, The Health Federation of Philadelphia

8:45 a.m. to 9:40 a.m. – PCMH & MCO Report Outs– Facilitated by Laura Line, MS, The Health Federation of Philadelphia

Each PCMH will report out on the following:
When you look at your PCMH-related outcome metrics by race, ethnicity, geography, and language, what are the major disparities in outcomes?
How are you understanding the root causes of the disparities and addressing the disparities?

Each MCO will report out on the following:
When you look at your PCMH-related outcome metrics by race, ethnicity, geography, and language, what are the major disparities in outcomes?
How are you working with the PCMHs in your network to close these gaps in disparities based on the root causes?

9:40 a.m. to 10:10 a.m. – MCO-Specific Breakouts on Data Feedback to PCMH Practices

The interactive breakouts with PCMHs and MCOs will build on the Report Outs and explore: 

How does the MCO help PCMHs use the MCO’s data feedback reports in a meaningful way to assess their progress and drive improvement, especially in terms of closing gaps in disparities?
What is the best way to display and view the MCO data from the perspective of a PCMH? What’s worked well? What hasn’t worked well?
For PCMHs: How do you use both the MCO and PCMH level data for a complete picture to understand the disparities and close the gaps?

10:10 a.m. to 10:55 a.m. – Conversation on Language Access: Approaches and Resources – Facilitated by Suzanne Cohen

Speakers:
Evelin La Paz, Manager of Language Services, PM Lancaster General Health
Mary Jayne McCullough, Chief Executive Officer, Global Wordsmiths

10:55 a.m. to 11:25 a.m. – The Regional Accountable Health Council’s (RAHC) Equity Plans and Goals

Speakers:
Desha Dickson, MS, RAHC Chair, Associate Vice President, Community Wellness, Reading Hospital
Julie Evans, RAHC Coordinator, Manager, ProspHIRE

11:25 a.m. to 11:30 a.m. – Wrap-Up & Next Steps

Target Audience

Nurse

Physician

Social Worker

Learning Objectives

1. Identify approaches to addressing disparities by race, ethnicity, geography and language using data to identify gaps in care.

2. Describe the Regional Accountable Health Council’s focus in the region, including their equity plans, goals and resources.

3. Explore ways for your PCMH team to build language access resources for limited English proficiency patients.

Course summary
Available credit: 
  • 3.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 3.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 3.00 ASWB
  • 3.00 Attendance
Course opens: 
02/24/2022
Course expires: 
05/31/2022
Event starts: 
02/24/2022 - 8:30am EST
Event ends: 
02/24/2022 - 11:30am EST

The PCMHs need information on how to follow up once health equity metrics are known to better understand the root causes of disparities and address those disparities. We will present to the PCMHs their role in working with their Regional Accountable Health Councils (RAHCs) as a source of discovering strategic community-wide efforts to improve health outcomes across the state. We will describe to the PCMHs what constitutes as language access and cover the best practices for language access resources.

Agenda:
 
8:30 a.m. to 8:45 a.m. – Welcome & Overview – Suzanne Cohen, MPH, Senior Director of Population Health, The Health Federation of Philadelphia

8:45 a.m. to 9:40 a.m. – PCMH & MCO Report Outs– Facilitated by Laura Line, MS, The Health Federation of Philadelphia

Each PCMH will report out on the following:
When you look at your PCMH-related outcome metrics by race, ethnicity, geography, and language, what are the major disparities in outcomes?
How are you understanding the root causes of the disparities and addressing the disparities?

Each MCO will report out on the following:
When you look at your PCMH-related outcome metrics by race, ethnicity, geography, and language, what are the major disparities in outcomes?
How are you working with the PCMHs in your network to close these gaps in disparities based on the root causes?

9:40 a.m. to 10:10 a.m. – MCO-Specific Breakouts on Data Feedback to PCMH Practices

The interactive breakouts with PCMHs and MCOs will build on the Report Outs and explore: 

How does the MCO help PCMHs use the MCO’s data feedback reports in a meaningful way to assess their progress and drive improvement, especially in terms of closing gaps in disparities?
What is the best way to display and view the MCO data from the perspective of a PCMH? What’s worked well? What hasn’t worked well?
For PCMHs: How do you use both the MCO and PCMH level data for a complete picture to understand the disparities and close the gaps?

10:10 a.m. to 10:55 a.m. – Conversation on Language Access: Approaches and Resources – Facilitated by Suzanne Cohen

Speakers:
Evelin La Paz, Manager of Language Services, PM Lancaster General Health
Mary Jayne McCullough, Chief Executive Officer, Global Wordsmiths

10:55 a.m. to 11:25 a.m. – The Regional Accountable Health Council’s (RAHC) Equity Plans and Goals

Speakers:
Desha Dickson, MS, RAHC Chair, Associate Vice President, Community Wellness, Reading Hospital
Julie Evans, RAHC Coordinator, Manager, ProspHIRE

11:25 a.m. to 11:30 a.m. – Wrap-Up & Next Steps

Zoom Meeting
Pittsburgh, PA
United States

Suzanne Cohen, Health Federation

Laura Line, Health Federation.

Evelin La Paz, Manager of Language Services, PM Lancaster General Health

Mary Jayne McCullough, Global Wordsmiths

Desha Dickson, RAHC Chair, Tower Health (invited)

Julie Evans, RAHC Coordinator, Manager, ProspHIRE

                  

 

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 3.0 continuing education credits.

Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 3.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 3.0 contact hours.

Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 3.0 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
 

Available Credit

  • 3.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 3.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 3.00 ASWB
  • 3.00 Attendance
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