October 18, 2019 Time

Topic

(CME Portion of the Seminar provided by Paul A. Verardi, Partner Horty, Springer & Mattern)

8:30 to 8:45 am

No CME credit awarded

Welcome, Introductions, and Overview of Retreat

James W. Boyle, M.D. - CMO, UPMC Passavant

Daniel R. Sullivan, M.D., J.D. – Chair, Passavant Hospital Foundation

8:45 to 9:30 am

No CME credit awarded

Physician FPPE Application Overview

Douglas S. McGill, MSHCPM - Director, Clinical Outcomes & Professional Practice Evaluation, The Wolff Center of UPMC

9:30 to 9:50 am

Paul A. Verardi, Partner Horty, Springer & Mattern)

What is "Peer Review?" & What Are the "Costs" of Not Doing It Well?

• • Regulatory and Legal Concerns
• • The Human Factors…

9:50 to 10:10

No CME credit awarded

Break

10:10 to 11:30 am

Paul A. Verardi, Partner Horty, Springer & Mattern)

Top 10 Tips for Creating an Effective and Constructive Peer Review Process for Clinical Performance Issues – Yes, It Can Be Done!

Includes:

• • R.I.P. "Peer Review" …and Viva "PPE!"
• • Increase the Focus on Sharing Educational "Lessons Learned for All" and "System" Issues
• • "M&Ms" Are a Fantastic Tool for Education…Just Be Careful!
• • "Those Who Ignore History are Doomed to Repeat It" – Creating and Maintaining a Central Repository to Inform Thoughtful Interventions
• • Benefits of Utilizing "Informational" Letters
• • Options for Conducting Effective Specialty Reviews (Including Having Helpful Review Forms!)
• • Obtaining Meaningful Input from Those Under Review
• • One Essential Key and Foundation for an Effective Process – Multi-Specialty Review Committee!
• • Solve the "Employed Physician Conundrum" – Coordinate and Integrate the Peer Review and Employment Processes
• • Modern Interventions that Work to Keep Patients Safe and Help Colleagues Be Successful!
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11:30 to 12:15 pm

Paul A. Verardi, Partner Horty, Springer & Mattern)

Two UPMC Initiatives Relating to "Peer Review" Activities

• • Role and Functioning of the New System PPEC – A Resource, Not Big Brother!
• • Policy on Sharing Peer Review Information Among UPMC Entities (Both "Push Notifications" and "Pull Requests")

12:15 to 12:45 pm

No CME credit awarded

Lunch

12:45 to 1:15 pm

Paul A. Verardi, Partner Horty, Springer & Mattern)

Stuff Happens on the Very Best of Medical Staffs! And When it Does, Most Issues are Constructively and Successfully Resolved Via the Progressive Steps Continuum!

• • Overview of the Progressive Steps Continuum
• • Discipline is a Last Resort!
• • How to Conduct an Effective "Collegial Intervention" – Four Critical Steps to Success
• • How to Appropriately Document These Interventions – Tone and

Content! And Where Is It Kept?

1:15 to 1:45 pm

Paul A. Verardi, Partner Horty, Springer & Mattern)

Beyond Collegial Discussions, PIP Options for Clinical Quality…that Work!

• • Modern Interventions that Work to Keep Patients Safe and Help Colleagues Be Successful
• • The Devil is in the Details!
• • Example of How Far You Can Go to Help a Colleague in Modern PPE

1:45 to 2:45 pm

Paul A. Verardi, Partner Horty, Springer & Mattern)

The Physician Behavior/Patient Safety Connection – Does Any Doubt Remain?

• • There Has Been No Bigger Sea Change Than This One in our Industry!
• • Those Medical Staff Approaches That Work, Those That Don’t
• • Wisdom of a "Leadership Council"
• • Essential Elements of an Effective Medical Staff Professionalism Policy
• • Effective PIP Options for Conduct – Different Than for Clinical Issues!

2:45 to 3:00 pm

No CME credit awarded

Break

3:00 to 4:00 pm

No CME credit awarded

PPE Update from the UPMC Trenches

James W. Boyle, M.D. - CMO, UPMC Passavant

Paul E. Phrampus, M.D. – Director Peter M. Winter Institute for Simulation, Education and Research (WISER) University of Pittsburgh and UPMC Medical Director, Patient Safety, UPMC Medical Director - Donald D. Wolff Jr. Center for Quality, Safety & Innovation at UPMC

4:00 to 5:00 pm

No CME credit awarded

Social & Cocktail Hour – You Will Need It After a Day of Peer Review!