Participants will learn about the COMPASS partnership, which allows partner organizations to streamline the application process for programs like Medicaid, the Children's Health Insurance Program (CHIP), food assistance, and other essential services.The session will cover how to navigate key COMPASS Community Partner functions and the role of COE staff in assessing benefit-related needs and addressing barriers for clients, including practical strategies to address common issues.

Agenda:

1. Introduction
2. Understanding COMPASS
   1. What COMPASS is
   2. Benefits and services available through COMPASS
3. Why Benefits Matter in COE Care
   1. Benefits assessment as part of care management
   2. Connection between benefits and:
      1. Treatment access
      2. Recovery stability
      3. Basic needs
      4. Continuity of care
4. Identifying Benefit-Related Challenges
   1. Life changes that may affect benefits
   2. Common barriers to benefits access 
5. The COE Role in Benefit Navigation
6. Assessing Participant Experience
   1. Knowledge check poll
   2. Familiarity with COMPASS
   3. Current Community Partner status 
7. Benefits of Community Partner participation
8. Becoming a COMPASS Community Partner
   1. Why COEs are well positioned for this role
   2. Community Partner capabilities
9. Registering as a Community Partner
   1. Register organization
   2. Designate administrators
   3. Add users
10. Navigating the COMPASS System
    1. Dashboard overview
    2. Message center
    3. Search functions
    4. Reporting features
    5. Document upload functions
    6. Renewal date lookup
11. Completing Applications and Renewals
12. Why Community Partner Status Matters
    1. Reduced client burden
    2. Faster document submission
    3. Better tracking and follow-up
    4. Improved coordination
    5. Greater continuity of care
    6. Increased efficiency
13. Application
14. Case Study Exercise
15. Key takeaways
16. Questions