Wolff - Quality Education Series (QES) Session 4 12.14.22
Day 4 Objectives
• Understand the data collection process
• Identify process and outcome measures for a determined project
• Display project data to indicate the need for improvement
• Understand the difference between Lean and Six Sigma
• Implement the DMAIC framework to structure large projects
• Conduct a project using the A3 methodology
2022 Quality Education Series Course Agendas and Objectives
Wolff Advanced Quality Education Series Session 4 - 12.14.22
Session 4 Agenda
9:00 – 9:02 am Introduction: Stephanie Knoch
9:02 – 10:00 am Gathering and Understanding Data
Jacob Hodges, MS
Senior Statistician, Wolff Center
10:00 – 10:20 am Connecting Theory to Practice - Medication Reconciliation Project
10:20 – 10:30 am Break
10:30 - 11:10 am Introduction to Six Sigma
Christopher Mensah, MBA, BSIE, CSSBB, PMP, CPHQ
Improvement Specialist, Wolff Center
11:10 – 11:20 pm Closing: Stephanie Knoch
Stephanie Knoch, MS Ed, Improvement Specialist, Wolff Center at UPMC
Jacob Hodges, MS, Senior Statistician, Wolff Center
Christopher Mensah, MBA, BSIE, CSSBB, PMP, CPHQ, Improvement Specialist, Wolff Center
No members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any proprietary entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients to disclose.
Accreditation and credit designation
In support of improving patient care, the University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The University of Pittsburgh School designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.0 contact hours.
Physician Assistant (AAPA)
The University of Pittsburgh has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 2.0 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.
Other Healthcare Professionals
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
This activity has been designated as and qualifies for Patient Safety-Risk Management Credit.
- 2.00 AAPA Category I CME
- 2.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.00 Patient Safety/Risk Management
- 2.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.00 Attendance