PA PQC LEARNING SESSION - Incorporating Patient Voice - July 2026 - JHF

July 8, 2026

Members of the care team will learn about approaches for creating meaninful opportunities for patient and family advocates to participate in quality improvement work to improve perinatal care. Participants will also hear directly from patient and family advocates with lived experience in maternal SUD, maternal mental health, including discussion of postpartum care transitions.

Agenda:

11:00 a.m. to 11:03 a.m. – Welcome Jennifer Condel, SCT(ASCP)MT, Senior Program Manager, Perinatal Health, Jewish Healthcare Foundation

11:03 a.m. to 11:23 a.m. Patient Family Partners Program Overview Jennifer Mikenas, Program Manager, MoMMAs Voices, Preeclampsia Foundation

11:23 a.m. to 11:58 a.m. Lived Experience Panel & Discussion – Michelle Kavouras, CDCS, CADC, NCPRSS, RCPF, and Katie Spencer, Maternal Mental Health Advocate

11:55 a.m. to 12:00 p.m. Wrap-up & Next Steps  

 

 

 

 

Target Audience

Nurse

Physician

Social Worker

Learning Objectives

• Describe approaches for creating meaningful patient partnership opportunities to improve perinatal care
• Discuss examples of how to incorporate patient lived experience into initiative-specific quality improvement work

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
  • 1.00 Attendance
Course opens: 
07/08/2026
Course expires: 
08/08/2026
Event starts: 
07/08/2026 - 11:00am EDT
Event ends: 
07/08/2026 - 12:00pm EDT

Members of the care team will learn about approaches for creating meaninful opportunities for patient and family advocates to participate in quality improvement work to improve perinatal care. Participants will also hear directly from patient and family advocates with lived experience in maternal SUD, maternal mental health, including discussion of postpartum care transitions.

Agenda:

11:00 a.m. to 11:03 a.m. – Welcome Jennifer Condel, SCT(ASCP)MT, Senior Program Manager, Perinatal Health, Jewish Healthcare Foundation

11:03 a.m. to 11:23 a.m. Patient Family Partners Program Overview Jennifer Mikenas, Program Manager, MoMMAs Voices, Preeclampsia Foundation

11:23 a.m. to 11:58 a.m. Lived Experience Panel & Discussion – Michelle Kavouras, CDCS, CADC, NCPRSS, RCPF, and Katie Spencer, Maternal Mental Health Advocate

11:55 a.m. to 12:00 p.m. Wrap-up & Next Steps  

Teams meeting
Pittsburgh, PA
United States

Jennifer Condel, SCT(ASCP)MT, Senior Program Manager, Perinatal Health, Jewish Healthcare Foundation

Jennifer Mikenas, Program Manager, MoMMAs Voices, Preeclampsia Foundation

Michelle Kavouras, CDCS, CADC, NCPRSS, RCPF, and Katie Spencer, Maternal Mental Health Advocate

  

 

 

 

 

 

 

 

 

In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credits.

Physician (CME) The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hours.

Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 1.0 contact hours.

Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
    The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
  • 1.00 ANCC
    UPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
  • 1.00 ASWB
  • 1.00 Attendance
Please login or register to take this course.