PA PQC LEARNING SESSION - Incorporating Patient Voice - July 2026 - JHF
Members of the care team will learn about approaches for creating meaninful opportunities for patient and family advocates to participate in quality improvement work to improve perinatal care. Participants will also hear directly from patient and family advocates with lived experience in maternal SUD, maternal mental health, including discussion of postpartum care transitions.
Agenda:
11:00 a.m. to 11:03 a.m. – Welcome – Jennifer Condel, SCT(ASCP)MT, Senior Program Manager, Perinatal Health, Jewish Healthcare Foundation
11:03 a.m. to 11:23 a.m. – Patient Family Partners Program Overview – Jennifer Mikenas, Program Manager, MoMMAs Voices, Preeclampsia Foundation
11:23 a.m. to 11:58 a.m. – Lived Experience Panel & Discussion – Michelle Kavouras, CDCS, CADC, NCPRSS, RCPF, and Katie Spencer, Maternal Mental Health Advocate
11:55 a.m. to 12:00 p.m. – Wrap-up & Next Steps
Target Audience
Nurse
Physician
Social Worker
Learning Objectives
• Describe approaches for creating meaningful patient partnership opportunities to improve perinatal care
• Discuss examples of how to incorporate patient lived experience into initiative-specific quality improvement work
Additional Information
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| 460.12 KB | |
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Members of the care team will learn about approaches for creating meaninful opportunities for patient and family advocates to participate in quality improvement work to improve perinatal care. Participants will also hear directly from patient and family advocates with lived experience in maternal SUD, maternal mental health, including discussion of postpartum care transitions.
Agenda:
11:00 a.m. to 11:03 a.m. – Welcome – Jennifer Condel, SCT(ASCP)MT, Senior Program Manager, Perinatal Health, Jewish Healthcare Foundation
11:03 a.m. to 11:23 a.m. – Patient Family Partners Program Overview – Jennifer Mikenas, Program Manager, MoMMAs Voices, Preeclampsia Foundation
11:23 a.m. to 11:58 a.m. – Lived Experience Panel & Discussion – Michelle Kavouras, CDCS, CADC, NCPRSS, RCPF, and Katie Spencer, Maternal Mental Health Advocate
11:55 a.m. to 12:00 p.m. – Wrap-up & Next Steps
Jennifer Condel, SCT(ASCP)MT, Senior Program Manager, Perinatal Health, Jewish Healthcare Foundation
Jennifer Mikenas, Program Manager, MoMMAs Voices, Preeclampsia Foundation
Michelle Kavouras, CDCS, CADC, NCPRSS, RCPF, and Katie Spencer, Maternal Mental Health Advocate
In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.0 continuing education credits.
Physician (CME) The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.0 contact hours.
Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 1.0 contact hours.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 1.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 1.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 1.00 ASWB
- 1.00 Attendance

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