PCMH Learning Network Northeastern PA - May 21, 2024
We learned during the 2023 learning sessions that PCMH practices were seeking more education on how to more effectively address workforce shortages. This learning session will provide education on strategies and best practices to train and develop staff to help promote retention and growth, including externships and apprenticeships, and provide information about regional workforce resources.
Agenda:
8:30 a.m. to 8:35 a.m. – Welcome – Robert Ferguson, Chief Policy Officer, Pittsburgh Regional Health Initiative
8:35 a.m. to 9:15 a.m. – Reflections and Report Outs – Facilitated by Jennifer Condel, SCT(ASCP)MT, Manager, Lean Healthcare Strategy and Implementation, Pittsburgh Regional Health Initiative
Reflection: Next Steps from the Statewide Hepatitis C PCMH Learning Network Session
- What changes would you like to make to your Hepatitis C screening, testing, and treatment processes and workflows in response to the April 16 statewide learning session?
Report Out: Workforce
- Which roles have been hardest to fill?
- What training, recruitment, and retentions strategies have you tried? What has worked well? What challenges are you facing?
9:15 a.m. to 9:50 a.m. – Medical Assistant Externship–Ali Murray, National Institute for Medical Assistant Advancement (NIMAA); The Wright Center, Kathleen Barry, Amber Bello, Nicole Munley, Graduate from Program – Melissa Lemus; Ali Murray, Director of Business and Partnership Development
9:50 a.m. to 10:00 a.m. – BPHC Workforce Well-Being TA Center – Michelle Vatalaro Dawson, MPH, Consultant, JSI Research & Training Institute, Inc. BPHC Workforce Well-Being TA Center
10:00 a.m. to 10:25 am – Best Practices for Retention and Recruitment – Stephanie J. Wroten RN, MSN, MS, LNC, Interim Chief Executive Officer & Chief Operations Officer, Roanoke Chowan Community Health Center
10:25 a.m. to 10:30 a.m. – Wrap Up & Evaluation
- Wrap Up Chat Question: Based on your context and what you heard today, what tactics will you be taking back to your team?
Target Audience
Nurse
Physician
Social Worker
Learning Objectives
• Describe what has worked well for PCMHs to recruit providers and staff.
• Describe workforce development programs and resources in the region.
• Describe best practices for retaining providers and staff.
Additional Information
We learned during the 2023 learning sessions that PCMH practices were seeking more education on how to more effectively address workforce shortages. This learning session will provide education on strategies and best practices to train and develop staff to help promote retention and growth, including externships and apprenticeships, and provide information about regional workforce resources.
Agenda:
8:30 a.m. to 8:35 a.m. – Welcome – Robert Ferguson, Chief Policy Officer, Pittsburgh Regional Health Initiative
8:35 a.m. to 9:15 a.m. – Reflections and Report Outs – Facilitated by Jennifer Condel, SCT(ASCP)MT, Manager, Lean Healthcare Strategy and Implementation, Pittsburgh Regional Health Initiative
Reflection: Next Steps from the Statewide Hepatitis C PCMH Learning Network Session
- What changes would you like to make to your Hepatitis C screening, testing, and treatment processes and workflows in response to the April 16 statewide learning session?
Report Out: Workforce
- Which roles have been hardest to fill?
- What training, recruitment, and retentions strategies have you tried? What has worked well? What challenges are you facing?
9:15 a.m. to 9:50 a.m. – Medical Assistant Externship–Ali Murray, National Institute for Medical Assistant Advancement (NIMAA); The Wright Center, Kathleen Barry, Amber Bello, Nicole Munley, Graduate from Program – Melissa Lemus; Ali Murray, Director of Business and Partnership Development
9:50 a.m. to 10:00 a.m. – BPHC Workforce Well-Being TA Center – Michelle Vatalaro Dawson, MPH, Consultant, JSI Research & Training Institute, Inc. BPHC Workforce Well-Being TA Center
10:00 a.m. to 10:25 am – Best Practices for Retention and Recruitment – Stephanie J. Wroten RN, MSN, MS, LNC, Interim Chief Executive Officer & Chief Operations Officer, Roanoke Chowan Community Health Center
10:25 a.m. to 10:30 a.m. – Wrap Up & Evaluation
- Wrap Up Chat Question: Based on your context and what you heard today, what tactics will you be taking back to your team?
Robert Ferguson, Chief Policy Officer, Pittsburgh Regional Health Initiative
Jennifer Condel, SCT(ASCP)MT, Manager, Lean Healthcare Strategy and Implementation, Pittsburgh Regional Health Initiative
Ali Murray, National Institute for Medical Assistant Advancement (NIMAA); The Wright Center
Kathleen Barry
Amber Bello
Nicole Munley, Graduate from Program
Melissa Lemus
Michelle Vatalaro Dawson, MPH, Consultant, JSI Research & Training Institute, Inc. BPHC Workforce Well-Being TA Center
Stephanie J. Wroten RN, MSN, MS, LNC, Interim Chief Executive Officer & Chief Operations Officer, Roanoke Chowan Community Health Center
In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2.0 continuing education credits.
Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.0 contact hours.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 2.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.00 ASWB
- 2.00 Attendance