Facebook
Twitter
LinkedIn
ForwardPCMH Western PA Learning Session 2.6.24
We learned during the 2023 learning sessions that PCMH practices were seeking more education on how to more effectively utilize and integrate Community Health Workers (CHW) into their practices. This learning session will teach PCMH healthcare team members how to onboard, train, supervise and retain CHWs.
Agenda:
8:30 a.m. to 8:35 a.m. – Welcome – Robert Ferguson, Chief Policy Officer, Pittsburgh Regional Health Initiative
8:35 a.m. to 8:50 a.m. – The PA CHW Collaborative’s Strategies in 2024 to Support and Sustain the CHW Workforce – Kristin Lazzara, MBA, MHA, Vice Chairwoman of the Pennsylvania Community Health Worker Collaborative; Leanna Bird, MPPM, MA, Co-Chair of the PA CHW Collaborative Sustainability Committee; and CHW Representatives from the Region (Jen Davis, SW PA AHEC, and Jordonna Bowser, Alliance for Nonprofit Resources, Inc.)
8:50 a.m. to 9:00 a.m. – PA DHS’ Funding and Program Changes for CHWs – Gwen Zander, JD, Director of Managed Care Operations, Office of Medical Assistance Programs, PA Department of Human Services
9:00 a.m. to 9:15 a.m. – 2024 Medicare Billing Policies for Community Health Integration Services involving CHWs – Carl Rush, MRP, Principal Consultant, Community Resources, LLC
9:15 a.m. to 9:35 a.m. – PA Certification Board’s Certified CHW Credential and Panel of Accredited CHW training Programs in Western PA – Trevor Mathey, MPH, Project Manager of Community Services and Freedom House 2.0, UPMC Health Plan; Sara Comi, MBA, Director of Health Professions Training and Operations Manager, NW PA Area Health Education Center (AHEC); and Jennifer Davis, Health Educator, Southwest PA AHEC
9:35 a.m. to 10:00 a.m. – PA Navigate Update – Phyllis Szymanski, ClinicalConnect HIE and Chris Douglas, Associate Principal, Customer Success, FindHelp
10:00 a.m. to 10:25 a.m. – Report Out by PCMHs – facilitated by Jennifer Condel, SCT(ASCP)MT, Manager, Lean Healthcare Strategy and Implementation
- What is your current experience with integrating CHWs on your community-based care management team? What has worked well and what challenges have you experienced?
- Are they certified? Are they in the field, office based, or telephonic? (chat fall question or survey)
- Based on your context and what you heard today, what tactics will you be taking back to your team?
10:25 a.m. to 10:30 a.m. – Wrap Up & Evaluation
Target Audience
Nurse
Physician
Social Worker
Learning Objectives
- Describe the role of CHWs and how the PA CHW Collaborative is supporting the CHW workforce
- Describe how to finance CHWs’ roles and services under new Medicare and Medicaid policies
- Describe how CHWs can become certified CHWs and the available training programs in your region
- Discuss best practices for how PCMHs are onboarding, supervising, and retaining CHWs
- Identify next steps for your PCMH team based on your team’s context and the lessons learned of other PCMHs in your region
Additional Information
| Attachment | Size |
|---|---|
 Audience Disclosure slides (002)_16.pptx | 460.14 KB |
 PCMH Western Learning Session Agenda February 2024.docx | 56.96 KB |
 6. FreedomHouse Overview Slides.pdf | 306.66 KB |
| 7. PCMH_PANAV_ 2_6_24.pdf | 1000.12 KB |
| 4. Medicare CHI basics Jan 2024.pdf | 889.46 KB |
| 5. AHEC CHW Training Program Overview PCMH 02.06.24.pdf | 1.25 MB |
We learned during the 2023 learning sessions that PCMH practices were seeking more education on how to more effectively utilize and integrate Community Health Workers (CHW) into their practices. This learning session will teach PCMH healthcare team members how to onboard, train, supervise and retain CHWs.
Agenda:
8:30 a.m. to 8:35 a.m. – Welcome – Robert Ferguson, Chief Policy Officer, Pittsburgh Regional Health Initiative
8:35 a.m. to 8:50 a.m. – The PA CHW Collaborative’s Strategies in 2024 to Support and Sustain the CHW Workforce – Kristin Lazzara, MBA, MHA, Vice Chairwoman of the Pennsylvania Community Health Worker Collaborative; Leanna Bird, MPPM, MA, Co-Chair of the PA CHW Collaborative Sustainability Committee; and CHW Representatives from the Region (Jen Davis, SW PA AHEC, and Jordonna Bowser, Alliance for Nonprofit Resources, Inc.)
8:50 a.m. to 9:00 a.m. – PA DHS’ Funding and Program Changes for CHWs – Gwen Zander, JD, Director of Managed Care Operations, Office of Medical Assistance Programs, PA Department of Human Services
9:00 a.m. to 9:15 a.m. – 2024 Medicare Billing Policies for Community Health Integration Services involving CHWs – Carl Rush, MRP, Principal Consultant, Community Resources, LLC
9:15 a.m. to 9:35 a.m. – PA Certification Board’s Certified CHW Credential and Panel of Accredited CHW training Programs in Western PA – Trevor Mathey, MPH, Project Manager of Community Services and Freedom House 2.0, UPMC Health Plan; Sara Comi, MBA, Director of Health Professions Training and Operations Manager, NW PA Area Health Education Center (AHEC); and Jennifer Davis, Health Educator, Southwest PA AHEC
9:35 a.m. to 10:00 a.m. – PA Navigate Update – Phyllis Szymanski, ClinicalConnect HIE and Chris Douglas, Associate Principal, Customer Success, FindHelp
10:00 a.m. to 10:25 a.m. – Report Out by PCMHs – facilitated by Jennifer Condel, SCT(ASCP)MT, Manager, Lean Healthcare Strategy and Implementation
- What is your current experience with integrating CHWs on your community-based care management team? What has worked well and what challenges have you experienced?
- Are they certified? Are they in the field, office based, or telephonic? (chat fall question or survey)
- Based on your context and what you heard today, what tactics will you be taking back to your team?
10:25 a.m. to 10:30 a.m. – Wrap Up & Evaluation
Robert Ferguson, Chief Policy Officer, Pittsburgh Regional Health Initiative
Kristin Lazzara, MBA, MHA, Vice Chairwoman of the Pennsylvania Community Health Worker Collaborative
Leanna Bird, MPPM, MA, Co-Chair of the PA CHW Collaborative Sustainability Committee
CHW Representatives from the Region (Jen Davis, SW PA AHEC
Jordonna Bowser, Alliance for Nonprofit Resources, Inc.)
Gwen Zander, JD, Director of Managed Care Operations, Office of Medical Assistance Programs, PA Department of Human Services
Carl Rush, MRP, Principal Consultant, Community Resources, LLC
Trevor Mathey, MPH, Project Manager of Community Services and Freedom House 2.0, UPMC Health Plan
Sara Comi, MBA, Director of Health Professions Training and Operations Manager, NW PA Area Health Education Center (AHEC);
Jennifer Davis, Health Educator, Southwest PA AHEC
Phyllis Szymanski, ClinicalConnect HIE
Chris Douglas, Associate Principal, Customer Success, FindHelp
Jennifer Condel, SCT(ASCP)MT, Manager, Lean Healthcare Strategy and Implementation
In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 2.0 continuing education credits.
Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 2.0 contact hours.
Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 2.0 contact hours.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 2.00 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 2.00 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 2.00 ASWB
- 2.00 Attendance