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ForwardPCMH 2026 Pediatric Nursing Care Sprint Session #3 - JHF
Participants will explore strategies to support successful transitions from pediatric to adult care and learn how pediatric nursing care teams can use practical tools to clarify roles and develop standard work for case managers. They will also discuss progress on quality improvement projects, share lessons learned from their first plan-do-study-act (PDSA) cycle, and identify approaches for implementing and refining interventions during the second PDSA sprint cycle.
Agenda
1:00 p.m. to 1:05 p.m. – Welcome – Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative (PRHI)
1:05 p.m. to 1:45 p.m. – PCMH Spotlights – Luann Hess, RN, Senior Clinical Director, and Jennifer Aguilar, MSN, RN, Pediatric Nurse Navigator, WellSpan Community Health Center; and Joan Thode, MD, Pediatrician, Lancaster General Health Physicians Roseville Pediatrics
1:45 p.m. to 2:25 p.m. – Facilitated Discussion, Peer-to-Peer Learning & Guidance for Next Steps in PDSA Cycle
- Briefly describe your PCMH's goal, intervention(s), and findings for the first PDSA cycle.
- How have your early findings influenced the focus of your second PDSA cycle?
- As you move into the second PDSA sprint, what implementation challenges are you anticipating, and what strategies are you considering to address them?
- Thinking about the strategies discussed by today's speakers, what ideas or approaches are most relevant to your practice's next phase of improvement work?
2:25 p.m. to 2:30 p.m. – Wrap-up – J. Ashenayi, Program Associate, Pittsburgh Regional Health Initiative (PRHI)
Target Audience
- Nurse
- Physician
- Social Worker
Learning Objectives
- Describe an example of how PCMH PNCs can improve the patient and family transition from pediatric to adult care
- Discuss how PCMH PNC teams can use tools like Gemba Walks and the RACI matrix to define roles and standard work for PCMH-PNC Case Managers
- Discuss progress in PCMH PNC quality improvement projects
- Describe strategies to implement the second PDSA sprint cycle
Additional Information
Participants will explore strategies to support successful transitions from pediatric to adult care and learn how pediatric nursing care teams can use practical tools to clarify roles and develop standard work for case managers. They will also discuss progress on quality improvement projects, share lessons learned from their first plan-do-study-act (PDSA) cycle, and identify approaches for implementing and refining interventions during the second PDSA sprint cycle.
Agenda
1:00 p.m. to 1:05 p.m. – Welcome – Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative (PRHI)
1:05 p.m. to 1:45 p.m. – PCMH Spotlights – Luann Hess, RN, Senior Clinical Director, and Jennifer Aguilar, MSN, RN, Pediatric Nurse Navigator, WellSpan Community Health Center; and Joan Thode, MD, Pediatrician, Lancaster General Health Physicians Roseville Pediatrics
1:45 p.m. to 2:25 p.m. – Facilitated Discussion, Peer-to-Peer Learning & Guidance for Next Steps in PDSA Cycle
- Briefly describe your PCMH's goal, intervention(s), and findings for the first PDSA cycle.
- How have your early findings influenced the focus of your second PDSA cycle?
- As you move into the second PDSA sprint, what implementation challenges are you anticipating, and what strategies are you considering to address them?
- Thinking about the strategies discussed by today's speakers, what ideas or approaches are most relevant to your practice's next phase of improvement work?
2:25 p.m. to 2:30 p.m. – Wrap-up – J. Ashenayi, Program Associate, Pittsburgh Regional Health Initiative (PRHI)
Robert Ferguson, MPH, Chief Policy Officer, Pittsburgh Regional Health Initiative (PRHI)
Luann Hess, RN, Senior Clinical Director
Missi Dehoff, LPN, Clinical Manager Pediatrics, WellSpan Community Health Center
Joan Thode, MD, Pediatrician
Lauren Duff, RN, BSN, Complex Care Clinic Nurse, Lancaster General Health Physicians Roseville Pediatrics
J. Ashenayi, Program Associate, Pittsburgh Regional Health Initiative (PRHI)
In support of improving patient care, this activity has been planned and implemented by the University of Pittsburgh and The Jewish Healthcare Foundation. The University of Pittsburgh is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, University of Pittsburgh is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University of Pittsburgh maintains responsibility for this course. Social workers completing this course receive 1.50 continuing education credits.
Physician (CME)
The University of Pittsburgh designates this live activity for a maximum of 1.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing (CNE)
The maximum number of hours awarded for this Continuing Nursing Education activity is 1.50 contact hours.
Social Work (ASWB)
The maximum number of hours awarded for this Continuing Social Work Education activity is 1.50 contact hours.
Other health care professionals will receive a certificate of attendance confirming the number of contact hours commensurate with the extent of participation in this activity.
Available Credit
- 1.50 AMA PRA Category 1 Credit™The University of Pittsburgh School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
- 1.50 ANCCUPMC Provider Unit is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- 1.50 ASWB
- 1.50 Attendance